What are the responsibilities and job description for the Front Desk/Concierge position at Stein Eriksen Lodge?
For those who seek the best, there's only Stein.
Stein Eriksen Residences: Presenting beautiful and contemporary design, magnificent mountain surroundings and the renowned Stein service. Nestled mid-mountain at the acclaimed Deer Valley Resort in Park City, Utah a premiere year-round destination. Named after Norwegian Olympic Gold Medal skier Stein Eriksen.
Summary:
Ensure all guest requests are met in a timely and sufficient manner; information agent for area activities/events. A concierge must apply patience, tact, and resourcefulness in meeting the many and varied demands of our guests.
Essential Functions:
- Welcome guests sincerely and make their stay as enjoyable as possible. Effectively and seriously deal with guest complaints
- Serves as information agent for hotel guests and handles their needs in a timely and efficient manner
- Knowledge of the Park City and surrounding area and points of interest
- Make and confirm dining reservations for all hotel guests
- Maintain communication with all Hotel departments
- Demonstrate a friendly, professional attitude with all guests as well as fellow employees
- Acknowledge owners and previous guests as appropriately as possible
Stein Collection Benefits Include:
- Competitive wages with management incentive program
- Great benefits including choice of health insurance plans, dental, vision, short- and long-term disability and life insurance, matching 401K, and more
- Paid training time and programs
- Chef prepared meals daily in our cafeteria, at no cost to you
- On site heated garage for employee parking -a great perk in winter!
- Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort
- Flexible schedules and time off policies to accommodate family, school, and other activities
- Weekly raffles for tickets to events such as the Real Salt Lake, Utah Jazz, Utah Hockey Club, Real SL, and Salt Lake Bees
- Monthly team member appreciation events and recognition programs
- Hotel room, spa, dining, shopping, ski/snowboard rental discounts available
We pride ourselves on being an EEO. We are committed to hiring a diverse workforce.
