Director, Online Business Operations

Job Description

Overview:

A key contributor to our warehouse operations at Carlson AirFlo provides leadership, direction, and support for the company's sourcing and purchasing function, production assembly function, and warehouse operations function to meet company objectives and customer requirements.

Major Responsibilities

Sourcing and Purchasing (50%)

• Provide leadership, direction, and support to the Purchasing Manager in all aspects of day-to-day operations, strategy, and execution of the business.
• Sourcing of domestic and international supplier partners as it relates to new products and capabilities.
• Import material declarations, U.S. Customs interactions, and other legal activities involving U.S. Customs and contract manufacturers.
• Identification and evaluation of potential suppliers worldwide, considering factors like cost, quality, capacity, and compliance.
• Development and implementation of comprehensive global sourcing strategies aligned with company objectives.
• Ensure adherence to company procurement policies, legal regulations, and ethical sourcing practices with supply partners domestic and abroad.
• Proactive management of Asian-based international supplier risks related to quality, delivery, regulatory compliance, and sustainability.
• Negotiating cost reductions, best cost practices, staffing, and operating of day-to-day activities in the Purchasing area.
• Inventory management and establishing strategies to meet short- and long-term business goals and objectives.

Production and Warehouse (30%)

• Provide leadership, direction, and support to the Production Scheduler and Warehouse Manager in all aspects of the day-to-day operations as well as execution of strategy to meet established goals and objectives.
• Safety, quality, efficiency expectations, and ensure leadership is soliciting team member feedback enabling an empowered, continuous improvement culture for all aspects of the facility.
• Inventory control initiatives on a daily, weekly, and period-end cycle.
• Direct and support initiatives to drive continuous capacity, efficiency, and quality improvements.
• Execute Plant data collection, Key Process Indicators (KPI) reporting, and weekly Scorecard participation.

Administrative (20%)

• Create and manage departmental budgets, incorporating all areas of expenditures as well as an oversight of the annual scorecard planning process.
• Oversee and manage staffing and training and development initiatives for Purchasing personnel and the Production and Warehouse personnel.
• Oversee and manage the performance and salary review process for all Purchasing personnel in addition to the Production and Warehouse personnel.
• All other duties as assigned.

Key Behaviors and Expectations

• CUSTOMER FOCUS: Understands the needs of our customers and how to make them consistently satisfied; Looks to bring new ideas, products, and always provides solutions to customer problems; Responds quickly to customer requests and addresses inquiries with urgency; Delivers high-quality work product on time every time without exception.
• PROBLEM SOLVING & DECISION MAKING: Analyzes issues to get to root cause and breaks down a problem into areas for resolution; Generates alternative solutions; Makes fact-based decisions in a timely manner and communicates to all stakeholders.
• COMMUNICATION / INTERPERSONAL SKILLS: Clear communications; Professional in interactions; Listens well, is respectful of others, and can adapt well to changing circumstances; Keeps supervisor and direct reports informed of key issues and relevant decisions.
• POSITIVE ENERGY: Makes the workplace enjoyable and a place that others want to be a part of; Creates supportive and welcoming environment and is approachable to others; Assumes positive intent of others when approaching questions or conflict resolution.
• LEADERSHIP & TALENT DEVELOPMENT: Provides clarity of vision, strategy, and sets priorities for execution; Possesses business acumen, strategic thinking, and financial understanding; Conveys enthusiasm and consistently develops talent for the future.

Qualifications

• BA/BS in Business Administration or Supply Chain/Manufacturing related discipline.
• 5 or more years of experience in a senior management role.
• 5 – 7 or more years of experience in International Sourcing, Purchasing, and Supply Chain.
• 5 – 7 or more years of experience in Manufacturing environments.
• Experience in international sourcing while adhering to company policies, international and U.S. Customs regulations is required.
• Prior experience working with manufacturing-based technology, processes, and principles. Specifically strong in ERP system operations.
• Strong negotiator.
• Effective in Project Management.
• Proficient written, verbal, and interpersonal communication skills.
• Proven ability to supervise, lead, and coach staff.
• Able to travel domestically and internationally as needed.
• Proficient with Microsoft Office Suite.
• Prior experience and proficiency with MRP/ERP programs. Microsoft D365 or AX preferred.
• Desire to develop and support a culture of professionalism, innovation, efficiency, quality, collaboration, and growth.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, talk, hear, and use hands and fingers to handle, touch, or manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders. The employee may occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is an office-based position. This position will occasionally need to be in a manufacturing and warehouse environment which may cause them to work near moving mechanical parts. The noise level in the work environment is usually moderate.