What are the responsibilities and job description for the Assistant to the Owner / Office Assistant position at Stein Tree Service?
JOB DESCRIPTION
We are seeking an organized, motivated, professional person to assist the owner of Stein Tree Service with the day-to-day operations of the company.
COMPANY DESCRIPTION
Stein Tree Service is a locally owned and highly regarded company that provides tree care, management, and removal to residents of Delaware, Maryland, and Pennsylvania. We pride ourselves on providing an exceptional experience to our customers, from the first phone call through to the completion of the job.
JOB RESPONSIBILITIES
Main duties would include, but are not limited to, the following:
- Field incoming calls and emails from new customers, and handle scheduling of estimates for tree projects
- Communicate regularly with customers, vendors, foremen, and management to coordinate and schedule jobs
- Use our industry-specific project management software to: enter new customers; track appointments, estimates, and jobs on company calendar; track invoices and receivables
- Manage company fleet to ensure vehicles are up-to-date on service, insurance, etc.
The work setting for this job would include some time within the office, plus time spent accompanying the owner to estimating sites of potential jobs. There is much opportunity for growth within this role, in the areas of marketing, social media, HR, accounting, and/or fleet management.
SKILLS/EXPERIENCE NEEDED
- Ability to learn call script to interact professionally and authentically with customers
- Customer service experience highly preferred
- Excellent verbal and written communication skills
- Ability to multitask, prioritize projects, and complete projects in a timely manner
- Familiar with computers and social media
- Ability to pass background check
Job Type: Full-time
Pay: $15.00 - $22.00 per hour
Benefits:
- Paid time off
Schedule:
- Monday to Friday
Education:
- Associate (Preferred)
Experience:
- Customer Service: 2 years (Preferred)
- Microsoft Excel: 1 year (Preferred)
Work Location: Multiple locations
Salary : $15 - $22