Receptionist

Receptionist

Electrical Wholesale Industry

This position will be based in our Centralized Distribution Center/Elk Grove Village location.

Are you a positive, ambitious, outgoing individual with impeccable people skills?

Do you have a passion for taking ownership to implement new growth initiatives?

Does working in a highly-engaged organization, one that’s committed to growth, collaboration and innovation interest you?

ABOUT US:

Steiner Electric is a family-owned company founded in 1916. Steiner Electric is the 35th largest electrical supply business in the country, with locations in Northern Illinois, Northwest Indiana and Southeast Wisconsin. We represent many of leading manufacturers in the industry. Our team services customers with standard electrical and industrial supplies and represent automation products, motors and drives, energy management, and custom products. Steiner is a close family culture with a strong commitment to customer service, values, integrity and community service.

WHAT WE OFFER:

We offer a competitive compensation and benefits package that includes:

• Competitive compensation plans
• Hybrid/Remote work environment
• Generous Paid Time Off
• Medical, Dental, Vision, Life, Short-term and Long-term disability insurance
• Learning & Development Plans
• Coaching & Mentorship
• 401K with company match
• Wellness reimbursement program

WHAT YOU'LL DO:

The primary focus of the Receptionist position is to answer & distribute telephone calls with a commitment to customer service. You will provide essential support to the initial contact for many of our customers and business partners. You will provide essential support to the Office Manager with interacting with customers, manufacturers and suppliers in person and over the phone, as well as, completing additional clerical tasks. A strong customer service orientation, excellent interpersonal and communication skills, attention to detail, and a demonstrated strong work ethic.

Answer phone and distribute calls.

Navigate through Steiner ordering system to find information to expedite and research problems.

Print and e-copy invoices, credit memos, and tickets.

Maintain appearance at the front desk during desired work hours, when covering for PTO.

Assist with marketing events as necessary.

Check internal faxes to be submitted over to Customer Service or Sales individuals in a timely manner.

Scan mailed in checks to the Credit & Accounting departments for financial records towards customer’s accounts.

Assist with on-going requested projects within the leadership team and/or Steiner team members.

Assist Office Manager on office tasks & phone support when coverage is needed for PTO. Will require this position to be on-site at the Steiner Headquarter office.

Attend functions, meetings and training sessions to enhance and improve product knowledge and customer service skills.

WHAT YOU'LLNEED:

High school diploma or equivalent required. College experience or degree preferred.

2-3 years’ experience in customer service field is preferred.

Experience in or knowledge of electrical distribution industry and products is beneficial.

Able to multi-task, be organized, detail-minded, and have a sense of urgency.

Able to work independently, as well as a team member.

Must be fluent in English. Additional language skills are beneficial.

Competent in Microsoft Office, Word, Excel, Outlook and Teams.

Able to take telephone calls, transfer calls, park calls, leave voicemails, use the phone directory, create, and update personal voicemail greeting, daily if necessary, and page.

Experience working with office machines such as faxing, copiers and other general equipment.

Physical Requirements of the Essential Functions for this Position:

Prolonged periods of sitting at a desk and working on a computer

Make repeated movements of fingers, hands, and wrists

Reaching at or below shoulder level

WE LOOK FOWARD TO HEARING FROM YOU:

We are looking for positive, ambitious, outgoing individuals with impeccable people skills to be part of a growth oriented Team. We look forward to hearing from you, Please apply online.

Steiner is an equal opportunity employer and will consider all qualified applicants for employment. Steiner employs people without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, protected veteran status, or disability.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $32,500 - $41,100