What are the responsibilities and job description for the Patient Care Coordinator position at Stellar Smiles Pediatric Dentistry?
We are a new, state of the art pediatric dental office seeking another patient care coordinator to help with front desk duties. We currently outsource all claims and verification of benefits, allowing you to focus on patient care and not spend hours on the phone with insurance companies!
Duties include:
- Greet and check-in patients upon arrival
- Collect and update patient information, including medical history and insurance details
- Schedule appointments for patients and coordinate with healthcare providers
- Answer phone calls and respond to patient inquiries in a professional and courteous manner
- Assist with medical administrative tasks, such as filing, data entry, and maintaining patient records
- Coordinate referrals to specialists and follow up with patients regarding test results or treatment plans
- Ensure a clean and organized reception area for patients
```Requirements```
- Previous experience working in a dental office setting is preferred
- Familiarity with medical terminology and procedures
- Proficient in using office software applications (e.g., Microsoft Office Suite)
- Excellent communication skills, both verbal and written
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Compassionate and empathetic towards patients' needs
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 32 – 37 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Paid training
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
- No weekends
Experience:
- dental office: 1 year (Required)
Work Location: In person
Salary : $20 - $23