What are the responsibilities and job description for the Business Operations Analyst position at Stellent IT LLC?
Business Operations Analyst
Location : Ridgefield, New Jersey (Hybrid)
Interview : Phone Skype
JD :
The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics and budget. The business operations specialist usually reports to a project manager or director.
Role & Responsibilities
The B2B CARE Business Operation Analyst is responsible for carrying out many of the organization's operation functions including Customer's VOC Management, review of contracts, operational project support, warranty management, and other functions as needed.
B2B CARE Department Operations Support and business planning support Project support including status tracking, documentation, and detail updates Cross-departmental collaboration to provide B2B customer satisfaction Develop B2B dashboards for internal and external stakeholders Reporting preparation (Supporting role) for Senior leaderships and Global HQ office Developing and improving B2B service process along with B2B customers' expectation Strategical thinking and collaborative preparation for team's targets Day-to-day operational supports Skills and Qualifications 5 years of related administrative and project management experience
BA / BS in Business, Finance, or a related field is required
Preferred Bilingual for English and Korean
Must have experience with Microsoft Standard Office Suite
Must have demonstrated project and program management skills
Proven experience successfully planning and executing large projects and / or events
Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels
Navnish kumar
IT Technical Recruiter
Stellent IT
Phone
2014081575
Email : navnish
stellentit.com
