Demo

Business Analyst

Steneral Consulting
Miami, FL Full Time
POSTED ON 3/9/2025
AVAILABLE BEFORE 6/9/2025

Business Analyst

Miami 3 days onsite with Minimum Travel

Must Haves

  • 5 years of hands on experience using Service Now. We will be standing up a new instance and redesigning all our processes. They will need to know how to navigate the current instance to pull data for review etc.
  • 5 years of hands on process mapping experience.
  • 5 years experience with Service Now security profiles set up and approval process and onboarding. Track the process to create and implement all the new SNOW processes.
  • Experience managing the creation and implementation of service now processes specifically for ITIL. Need to have some business process mapping experience.

Job Description :

The Intermediate Analyst Business Systems is the liaison between the business and IT and is responsible for understanding the business needs and translating them into functional requirements for the development of new or enhanced systems. The role involves close collaboration with business stakeholders project managers developers and other team members throughout the software development lifecycle. The role ensures that requirements are welldocumented complete and accurately reflect the needs of the business.

Work with key business sponsors to create current and future state Process Maps and Data Flow Diagrams. Support business process modeling and reengineering efforts to optimize operations.

Elicit requirements and business rules using interviews workshops brainstorming and questionnaires. Write User Stories and convert into functional application specifications highlevel designs and technical documentation.

Coordinate the review and approval of requirements with project team members and stakeholders. Control analyze and communicate approved changes to requirements through the software development lifecycle. Facilitate communication with business management and peers throughout the project lifecycle.

Assist in reviewing and validating test plans and cases ensuring alignment with business requirements. Help identify and track defects. Participate in the user acceptance testing (UAT) and ensure functionality meets business needs. Coordinate UAT as required.

Participate in design discussions and document NonFunctional Requirements (NFRs). Partner with development teams to assist with technical requirements and ensure technical feasibility and implementation. Review applications throughout the development lifecycle to ensure requirements are met.

Create and review user interface designs to ensure they meet business and usability requirements working closely with UX / UI teams.

Evaluate project complexity assumptions constraints and dependencies. Assist in project planning scoping and tracking activities. Provide estimates on the analysis process. Supports the team in issue resolution and risk management with oversight from senior team members.

Follow best practices and standards for business analysis and application design under the guidance of senior staff.

Assist in evaluating thirdparty software as potential business solutions under the guidance of senior team members

Monitor system performance diagnose and resolve production issues and recommend solutions to ensure operational efficiency and system reliability in support of business objectives as required as required.

Experience

Experience Details

Required / Preferred

3 years

Experience in creating user requirements documentation (e.g. BRD User Stories FRD Process maps Prototyping Traceability Matrix Test Cases and Test Plans))

Required

3 years

Experience in creating wireframes (FIGMA) process flow or prototyping to refine requirements

Required

3 years

Experience with Microsoft Office Suite products

Required

3 years

Experience working in software development methodologies (i.e. Agile Waterfall)

Required

3 years

Experience with requirements management and collaboration tools (e.g. Azure DevOps FIGMA Jira etc.)

Required

1 years

In the cruise and / or travel industry.

Preferred

Knowledge Skills Abilities : Use a bullet for each individual line.

  • Ability to understand technical requirements and data models.
  • Working knowledge of security standards and best practices (e.g. PCI and PII)
  • Strong communication collaboration timemanagement and organizational skills.
  • Strong verbal and written communications in English.
  • Ability to learn new technologies and concepts.
  • Ability to work with minimal supervision and within a team.
  • Ability to think critically problem solve creatively and perform root cause analysis.
  • Ability to provide input to help problem solve.
  • Flexibility to adjust to changing priorities and deadlines.
  • Analytical and detailed oriented with a strong business sense.
  • Ability to meet tight deadlines prioritize workload and achieve effective results.
  • Proficiency in MS Office products.
  • Licenses / Certifications

    Time Frame

    Required / Preferred

    Certified Business Analysis Professional (CBAP)

    Upon Hire

    Preferred

    PMI Professional in Business Analysis (PMIPBA)

    Upon Hire

    Preferred

    Certified Agile Business Analyst (CABA)

    Upon Hire

    Preferred

    Key Skills

    SQL,Agile,Business Analysis,Visio,Waterfall,Business Process Modeling,Requirements Gathering,User Acceptance Testing,Business requirements,SDLC,Systems Analysis,Data Analysis Skills

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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