What are the responsibilities and job description for the System Administrator position at Steneral Consulting?
Job Title: System Administrator
Job Duration: 12 Months
Job Location: Cambridge, MA
Onsite Role
What You'll Do
Job Duration: 12 Months
Job Location: Cambridge, MA
Onsite Role
What You'll Do
- Supporting day-to-day hybrid IT Operations.
- Responsible for the daily systems administration in support of on-premises (VMware) and cloud (AWS) environments and applications.
- Operation of Infrastructure services, and backups (NetBackup, Veeam, AWS backup) including incident response and coordination of MSP response.
- Manage disaster recovery (DR) for servers, databases, and file shares.
- Administration of endpoint dependencies, including central patching, application delivery, and updates.
- Supporting, maintaining, and implementing Window Servers (VMware)
- Manage Windows client and Server operating systems in an Active Directory environment.
- Supporting and managing infrastructure devices LAN, WAN, VPN, Firewall, Switches, Routers, Server Hardware.
- Management of security certificates.
- Maintain technical configuration and knowledge base documentation.
- Monitoring/Alerting response and resolution.
- Troubleshoot and address hardware, software, and OS-related issues.
- Manage escalations (internal and external).
- Participate in testing and implementation of new or upgraded servers and software applications.
- Participate in local, regional, and global projects under the supervision of senior staff.
- Support, and supplement available training for, end user service or application issues, including Linux OS.
- Provide support to on-prem and Cloud storage systems based on NetApp platforms.
- Participate and provide mentoring in the IT department’s Co-Op program.
- Assist Co-Ops with improving IT workflows and processes, while enabling them to learn and apply new technologies.
- Participate in rotational backup support of 24/7/365 global applications as part of an on-call rotation is required.
- BS in Systems, or Network Administration, or equivalent experience.
- 4 plus years of experience managing Windows client and Server operating systems in an Active Directory environment.
- Experience with Linux Operating Systems (Ubuntu, CentOS, RedHat, or AWS Linux).
- Experience with networking and troubleshooting network protocols.
- Demonstrated problem-solving and troubleshooting skills.
- Familiarity with web and application servers.
- OKTA and/or Azure AD experience are a plus.
- Ability to:
- Learn quickly and perform under timeline expectations.
- Prioritize & manage several tasks, work independently, and accomplish broad objectives.
- Collaborate and work productively with IT staff and research scientists of highly diverse backgrounds.
- Excellent creating and maintaining technical and user-focused documentation.
- Must have:
- Excellent customer service skills and enjoy working in a small collaborative team.
- Experience and commitment to excellent customer service (on the phone, remotely, in person).
- Comfortable with and able to lift 50lbs) move standard IT equipment (computers, printers, etc.), and able manage computer and equipment setup requiring accessing cabling behind desks and on the floor.
- Desired Qualifications:
- Experience working effectively with Managed Services Providers (MSPs) to deliver targeted solutions.
- Experience or exposure to:
- SDDC (VMware Cloud).
- Database administration (Oracle, SQL, MySQL, Postgres).
- Cloud service delivery.
- Management of systems in a VMWare environment.
- DevOps technology (automation, containerization, log aggregation).
- Backup technologies (Veeam, NetBackup).
