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PEER SUPPORT SERVICES SUPERVISOR

Step By Step Care, Inc.
Concord, NC Full Time
POSTED ON 2/18/2025 CLOSED ON 3/31/2025

What are the responsibilities and job description for the PEER SUPPORT SERVICES SUPERVISOR position at Step By Step Care, Inc.?

Duties/Responsibilities:

· Ensure that services are delivered in accordance with fidelity peer support model ethics and values.

· Provide clinical and administrative supervision of support team staff

· Develop and revise Person-Centered Plans for peers.

· Train support staff on individuals’ disabilities, their PCP’s, and PCP implementation

· Develop staffing schedules based upon the persons served needs, interests, and/or desires and the related strengths of support team staff

· Participate/lead treatment team meetings

· Ensure that services rendered to persons served are billable via management of cases and/or providing direct services

· Assemble a team of appropriately trained and qualified support staff to ensure continuity of care to individuals served

· Train support team staff on Agency philosophy of service delivery, as related to applicable service definitions, statues and rules

· Conduct performance evaluations for support staff team in concert with supervisor

· In concert with supervisor take appropriate disciplinary actions consistent with Agency policies and procedures

· Represent the Agency at local management entity and other necessary meetings, as related to the care of persons’ being served

Documentation

· Service notes

o Complete all service documentation including but not limited to the following: service notes, incident reports, medication administration, etc. on the appropriate form and in a thorough and timely manner, as required by State, Federal rules, statutes, Agency policy and procedure, and the Agency service operation manuals.

Submit service notes to the appropriate supervisor.

Position Requirements:

The minimum requirement for this position is either:

· A Master’s degree in a related field and 1 year of supervised, post graduate, experience serving persons with mental health and/or substance abuse disabilities; or

· A Bachelor’s degree in a human service related field with 2 years of supervised, post graduate, experience serving persons with mental health and/or substance abuse disabilities.

· A Bachelor’s degree in another field with four years for supervised, post-graduate experience serving persons with mental health and/or substance abuse disabilities

· Must have knowledge and one year’s experience with the age and population served and meet Qualified Professional Status as defined by 10A NCAC 27G.0104 rule.

· Must be certified or working against certification as a peer supporter by UNC-CH.

· Lived personal experience with mental health issues or substance abuse, have been managing their own recovery and who are willing to bring that experience to their role.

· Demonstrate knowledge of advocacy, self-help, and empowerment programs for recipients of mental health services and the ability to convey a message of hope and recovery for people with mental illness and substance abuse.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Vision insurance

Schedule:

  • Monday to Friday
  • On call
  • Weekends as needed

People with a criminal record are encouraged to apply

Experience:

  • Qualified Professional: 2 years (Preferred)

Work Location: In person

Salary : $22 - $25

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