What are the responsibilities and job description for the Student Technician ITS Networking/Telecommunications position at Stephen F. Austin University?
This is a student position responsible for assisting in providing technical support to university faculty and staff. Position may be responsible for assisting in a variety of department functions including but not limited to: technical support for all endpoints; maintaining instructional environments; receiving and releasing computers and equipment for service; and resolving computer hardware/software issues. Works under close supervision, with minimal latitude for the use of initiative and independent judgment.
Job Duties
1. Assists networking and telecom with daily break/fix issues and new installations.
2. Performs hardware/software maintenance and installation on networking and telecom devices and systems.
3. Assists with inventory.
4. Receives new technology hardware, provisions new hardware for deployment, delivers and trains on new equipment as necessary.
5. Retrieves equipment from the field; may include installation of temporary solutions.
6. Works with other technical departments in troubleshooting activities.
7. Assists with special projects as assigned.
8. Performs other related duties as assigned.
Required Knowledge, Skills, and Abilities
2. Performs hardware/software maintenance and installation on networking and telecom devices and systems.
3. Assists with inventory.
4. Receives new technology hardware, provisions new hardware for deployment, delivers and trains on new equipment as necessary.
5. Retrieves equipment from the field; may include installation of temporary solutions.
6. Works with other technical departments in troubleshooting activities.
7. Assists with special projects as assigned.
8. Performs other related duties as assigned.
The individual must possess the following knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation.
1. Knowledge of, or ability to learn, university policies and procedures.
2. Ability to understand and follow instructions.
3. Ability to maintain effective interpersonal relationships.
4. Ability to complete work accurately and in a timely manner.
5. Physical condition adequate to permit full performance of duties.
Required Qualifications
5. Physical condition adequate to permit full performance of duties.
The minimum education required for admittance as a student at Stephen F. Austin State University.
No direct experience is required. Training and instruction will be provided.
This position is subject to background check due to security sensitive information.
Preferred Qualifications
No direct experience is required. Training and instruction will be provided.
This position is subject to background check due to security sensitive information.
1. Technical experience.
2. Customer service orientation and skills.
3. Understanding of basic networking and telecom concepts and basic technology.
4. Ability to work and communicate effectively with a team.
5. Ability to work maximum number of weekly work hours.
Physical Demands
4. Ability to work and communicate effectively with a team.
5. Ability to work maximum number of weekly work hours.
Must be able to lift up to 50 pounds. Must be able to climb a ladder and work from one to assist with equipment installation.
Special Conditions for Eligibility
A student must be enrolled in six or more semester hours to be eligible for student employment during the fall or spring semesters. To be eligible for student employment during the summer, a student must be enrolled in three or more semester hours or be registered for courses in the upcoming fall semester.
Student assistants may not hold any other type of position such as a graduate assistantship or temporary casual employment at the same time that they are employed as a student assistant.
Position End Date (if temporary)
Student assistants may not hold any other type of position such as a graduate assistantship or temporary casual employment at the same time that they are employed as a student assistant.
Posting Detail Information
Posting Number
SA2025-014
Number of Vacancies
1
Posting Open Date
02/07/2025
Review Start Date
Posting Close Date
Work Schedule
Min Pay Rate
$12.00/hour
Open Until Filled
Yes
Special Instructions to Applicants
Please provide a current resume, cover letter, and references. Letter of recommendation is optional.
EEO Statement
Stephen F. Austin State University, an Equal Employment Opportunity and Affirmative Action Employer and Educator, is committed to excellence. All qualified applicants will receive consideration for employment without regard to sex, race, creed, color, age, national origin, religion or physical or mental disability as required by law. If, because of an impairment or disability, you need accommodation during any part of the employment process, please contact Human Resources at 936-468-2304.
Posting Quick Link
https://careers.sfasu.edu/postings/12514
Department Information
Department
Telecommunications & Networking
Contact Name
Jason Wiggins
Contact Phone
(936) 468-6646
Contact Email
wigginsjason@sfasu.edu
Contact Information
Applicants will be contacted by the hiring department if selected for an interview. If you have technical questions about this job posting, please contact HR at (936) 468-2304.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Which of the following best represents your current student classification?
- Entering freshman
- Freshman
- Sophomore
- Junior
- Senior
- Graduate Student
Documents Needed To Apply
Required Documents
Optional Documents
- Resume
- Cover Letter
- List of References
- Letter of Recommendation
Salary : $12
