What are the responsibilities and job description for the Front Office Administrator position at Stephen J Moffett OD A Professional Corporation?
Eye care professionals specialize in understanding how the human eye really works, as well as diseases and conditions that affect your vision many of which do not have obvious symptoms. Eye doctors know how age and risk factors affect vision over time for young and old, and they understand the benefits and features of corrective lenses including eyeglasses and contacts.
Our optometrists take the time to explain the results of our clients eye exam, describe their options and listen to our clients eye care needs. Because maintaining good eye health is an ongoing partnership, we encourage patients to ask questions and share their health information, which could be vital to monitoring, diagnosing and treating potential vision problems.
Optimal service and commitment to our clients is the number one priority for all our team members. We are looking forward to discussing client focused career opportunities with you!
HOW TO APPLY :
Simply reply to any ad you may be viewing with a copy of your resume. We look at every applicant and strive to respond to candidates who are qualified with 1 to 5 business days to schedule a phone call.
Front Office Administrator Position Summary
The front office assistant is responsible for ensuring a positive patient experience in scheduling appointments, checking in or out, and providing benefits counseling. This position carries out responsibilities in the following functional areas : answering all incoming phone calls, schedule management, data entry into electronic medical records, verifying appointments, taking payments, opening and closing front offices daily.
Essential Functions of our Front Office Administrator
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Responsible for the following areas of patient care : telephone reception, greeting patients, assisting patients with forms, benefits counseling, preparing superbills, schedules appointments with specialists as recommended by doctor
- Pulls insurance and scans insurance cards, collects payment
- Collects and enters patient demographic and insurance information into the electronic medical record
- Manages the schedule - makes, changes, and cancels appointments; verifies appointments; pre-appoints, and recalls
- Closes front office, balances financially, prepares deposit
- Keeps front office statistics : production booked, recall, no-shows, pre-appointments
- Straightens up the reception area during the day, restocks bottled water and provides fresh coffee
- Performs other incidental and related duties as required and assigned
Performance Expectations for Our Front Office Administrator
Qualifications for Front Office Administrator
This document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Salary : $20 - $23
