What are the responsibilities and job description for the Medical Receptionist position at Stephen K. Liu MD?
Overview
We are seeking a dedicated and organized Medical Receptionist / Scheduler to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a busy medical office environment. This role requires strong communication skills, attention to detail, and a commitment to maintaining patient confidentiality in accordance with HIPAA regulations.
Duties
- Greet patients and visitors warmly, ensuring a welcoming atmosphere.
- Manage medical scheduling by coordinating appointments and follow-ups efficiently.
- Handle incoming calls, addressing inquiries and directing them to the appropriate staff members.
- Maintain accurate patient records and ensure compliance with HIPAA regulations.
- Collaborate with healthcare professionals to ensure smooth patient flow within the office.
- Provide support to patients regarding insurance information and payment options.
- Act as a liaison between patients and medical staff to enhance overall patient experience.
Requirements
- Previous experience in a hospital or medical office setting is preferred.
- Familiarity with medical scheduling systems and practices is essential.
- Strong administrative skills with proficiency in office software applications.
- Excellent customer service skills with the ability to communicate effectively with diverse populations.
- Bilingual candidates are encouraged to apply for enhanced communication capabilities.
- Understanding of HIPAA regulations and commitment to patient confidentiality.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
Job Type: Full-time
Pay: From $21.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Medical Specialty:
- Radiology
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $21