IDD Program Manager

About Us:

At Stepping Stone Support Center, we are more than just an organization—we are a force for change. Our mission is to empower adults with intellectual and developmental disabilities (IDD) to achieve their fullest potential. Every program, every class, and every interaction is infused with our unwavering commitment to elevate the lives of those we serve. If you’re looking to make a meaningful impact, transform lives, and build a more inclusive community, Stepping Stone is the place for you.

About the Role:

As the Program Manager, you’ll be instrumental in driving the success of our programs, ensuring that they meet the needs of our participants and align with our mission.

Operational Excellence:

• Program Oversight: Manage the day-to-day operations of assigned programs, ensuring they adhere to Stepping Stone’s standards and comply with all relevant regulations.
• Effective Communication: Facilitate clear, proactive communication among team members, participants, and external stakeholders, resolving issues promptly.
• Documentation Management: Maintain accurate and up-to-date records, including care plans, assessments, and compliance documentation.
• Continuous Improvement: Monitor program performance through regular reviews, implementing improvements to enhance service quality and participant outcomes.

Team and Participant Support:

• Collaborative Leadership: Work closely with the Program Director and other team members to support the successful execution of our services.
• Participant Engagement: Manage a caseload of participants, coordinating their service plans and acting as a key contact for their care teams.
• Crisis Management: Provide intervention, support, and training for complex situations that arise including medical emergencies, complex behaviors, and general conflict resolution.
• Staff Development: Assist in training and mentoring staff to ensure they are equipped to deliver high-quality services.
• Community Integration: Support efforts to engage with the community, building partnerships that enhance our programs and expand our impact.

Expected Outcomes:

Within 15 Days:

• Gain a deep understanding of our operational framework.
• Build strong initial connections with department heads to foster collaboration.

Within 30 Days:

• Begin implementing incremental improvements in existing programs.
• Set and drive measurable short-term goals for your team, focused on enhancing both efficiency and effectiveness.

Within 45 Days:

• Unveil a strategic roadmap for the upcoming quarter.
• Prioritize initiatives with the greatest potential impact, emphasizing community outreach and service quality.

Need to Have:

• Degree in Social Work, Psychology, or like field and at least 1 year experience in Human Services.
• Certifications in CPR/AED, First Aid, & QMAP (we’ll provide if needed).
• Experience with at-risk populations (disabled, elderly, children).
• CO Driver’s License.
• Ability to pass a CAPS and criminal background check.
• Strong technology skills.

Nice to Have:

• Previous experience managing a team.

Schedule:

• Full-time, on-site.
• Monday - Thursday 8 a.m. - 4:30 p.m.
• Half Day Fridays! 8 a.m. - 12 p.m.
• Occasional WFH opportunities.

Rate:

• $20.50 - $22.25/hr.

Benefits:

• Medical, dental, vision & life insurance.
• 401k with match.
• Opportunities for professional ascension.

Join us and be the change you wish to see in the world.

Job Type: Full-time

Pay: $20.50 - $22.25 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Littleton, CO 80128 (Required)

Work Location: In person

Salary : $21 - $22