What are the responsibilities and job description for the Administrative Assistant position at Steppingstone Incorporated?
Our Mission
Steppingstone Incorporated’s mission is to strengthen quality of life among individuals and families of our community through providing comprehensive client-center programs and services that enhance well-being and promote independence.
Our Vision
Steppingstone’s vision is to excel in empowering individuals and families to reach their highest potential in mind, body and spirit; achieved through staff development, financial feasibility, developing and expansion of target populations, and community collaboration.
About the Role
The Administrative Assistant works as an integral part of the Program Team. The Administrative Assistant will perform but is not limited to the following duties: responsible for administrative functions including billing, clerical, bookkeeping, accounting and other related office duties.
We are seeking bilingual candidates who can help meet the diverse needs of our consumers. If you are bilingual, we encourage you to apply and join our inclusive team!
Responsibilities
- Provide assistance in the area of program billing, report preparation, purchasing, bookkeeping, etc.
- Direct, supervise and perform office-related duties including but not limited to typing, filing, preparing memos, letters, and agendas, faxes, composing correspondence and providing telephone coverage.
- Assign, check, and review quality and quantity of work performed and resolve questionable cases or problems.
- Orient and train new and/or regular staff as needed.
- Utilize the computer in preparing various monthly billings, databases, spreadsheets, and other related data.
- Maintain all assigned office equipment in a clean and workable condition.
- Ensure all assigned files, records, and databases are maintained in a neat, orderly, and efficient manner for reference and follow-up purposes.
- Makes recommendations regarding new and /or modified office procedures, policies and office equipment.
- Answer and resolve a variety of questions, problems, informational requests, discrepancies, etc. within scope of own position responsibilities.
- Assist the agency’s Finance Department by performing accounting and related functions including but not limited to: accounts receivable and payable, 3rd party billing and tabulation, bank deposits, reconciliations, etc.
- Observe and identify consumer concerns and communicate with the clinical team.
- Ability to climb three flights of stairs to deal with emergencies.
- Ability to respond to emergency situations by placing calls to Fire, Rescue, Police, and Medical etc
- Complete all required documentation in a timely manner.
- Perform program recordkeeping, filing, and the organization of vital documents.
- Provide telephone coverage for the assigned program and direct calls to other programs as needed.
- Participate in required supervisions, staff meetings and trainings.
- Participate and cooperate in any investigations conducted by internal and external agencies.
- Ability to use a computer including inputting information into data systems.
Qualifications
- Associate’s degree in business management preferred.
- Minimum of two years of experience with office management, supervisory experience, and billing Managed Care Organizations/third party billing required.
Required Skills
- Superior attention to detail, organizational skills, analytical skills, computer skills and multi-tasking skills.
- Excel in verbal and written communication skills
- Good working knowledge of computers, electronic health records and data collection.
- Requires valid driver’s license due to business-related travel.
Benefits
- Competitive salary.
- Comprehensive benefits package, including health and dental.
- Opportunities for professional development and growth.
- A workplace culture that prioritizes mental health, collaboration, and innovation.
Equal Employment Opportunities (EEO) Disclosure – Steppingstone, Inc. provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, creed, gender, national origin, age, marital or veteran status, sexual orientation, or the presence of handicaps or disabilities, or any other basis protected by state or federal law. In addition, this policy of equal opportunities applies to all terms and conditions of employment. This includes, but is not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, and leaves of absence, compensation and training.
Applicants that require accommodation on the job application process, please contact 508-567-4427 extension 16103
