What are the responsibilities and job description for the Senior Accounts Receivable Specialist position at Steri-Tek?
The Senior Accounts Receivable Specialist will play a crucial role in ensuring the accurate and timely processing of customer payments, maintaining accounts receivable records, and implementing effective collection strategies. The responsibilities of our Sr. AR Specialist are:
Accounts Receivable Management
- Oversee the accounts receivable process, ensuring accuracy and efficiency in recording customer payments.
- Perform regular reconciliations to ensure that payments are properly applied to customer accounts.
- Identify and resolve discrepancies or issues related to customer payments.
- Monitor accounts receivable aging and take appropriate actions to minimize overdue payments.
Invoicing and Billing
- Generate accurate and timely invoices for customers based on established pricing and contract terms.
- Review and verify invoice accuracy, including ensuring proper coding and documentation.
- Coordinate with internal teams to resolve any billing discrepancies or issues.
Collections and Cash Application
- Develop and implement effective collection strategies to minimize outstanding receivables.
- Contact customers to resolve payment issues, answer queries, and negotiate payment arrangements.
- Process customer payments, ensuring accurate application to appropriate accounts.
- Monitor and track payment plans and follow up on overdue accounts.
Financial Reporting
- Prepare regular reports on accounts receivable, collections, and cash flow for management review.
- Analyze and interpret financial data to identify trends, potential risks, and areas for improvement.
- Contribute to the preparation of financial statements and support audits as required.
Customer Service
- Provide excellent customer service to internal and external stakeholders, addressing inquiries and concerns promptly and professionally.
- Maintain strong relationships with customers, ensuring effective communication regarding billing and payment matters.
Process Improvement
- Identify opportunities for process improvements and recommend enhancements to streamline the accounts receivable function.
- Collaborate with cross-functional teams to implement process changes and optimize efficiency.
Other duties as assigned by manager
