What are the responsibilities and job description for the Airport Station Manager (above and below wing duties) position at Sterling Airways / Aleutian Airways?
Kenai Station Manager
Sterling Airways dba Aleutian Airways is led by respected and successful long time aviation professionals with strong financial backing. We seek an experienced Station Manager to work full time seasonally May 1 thru August 31 with potential for year- round employment. This role offers a unique opportunity to work in Alaska in an aviation culture of respect, fun, and professionalism. We are setting a new standard in aviation with our guiding principles of safety, reliability, passion, professional excellence, integrity, and respect.
QUALIFICATIONS:
· 2 years of Customer Service in a Part 121 environment, at least 1 year of Management experience
· Ability to perform all duties and physical demands of above and below wing. Lift bags up to 50 lbs
· Experience training agents
· Technology savvy. Experience with reservation system preferred
· Exceptional ability to multitask and handle challenging situations with professionalism and tact
· Valid Driver’s license, ability to successfully pass DOT drug and background check
WHATS IN IT FOR YOU:
- Top pay with a stable and rapidly growing company that offers career growth
- Get in on the ground floor, enjoy the excitement, challenge, and rewards
- Love who you work with! We have a positive, fun, and professional culture with respect and the most experienced and knowledgeable Team Members
- Full time seasonal Team Members receive flight benefits while employed, after 90 days of employment
RESPONSIBILITIES:
This position reports to the Anchorage Station Manager
· Report daily for onsite tasks and management of Team. Hours may vary from 5am-8pm Monday – Sunday based on need and staffing
· Work closely with the Director of Operations to ensure compliance with company policies
· Participate and train in all areas of station operations. (Ticket counter/Ramp/Cargo)
· Supervise and develop all Ground Operations Team members, and contract employees (if applicable.)
· Promote safety in all areas of the workplace
· Demonstrate customer service in line with company core values
· Be familiar with local airport, state and federal regulations
· Serve as secondary point of contact for FAA and TSA auditors and inspectors
· Assist Training Department with required record keeping and recurrent training items for Ground Operations Team Members
· Complete daily Manager assignments such as daily station sales, employee time keeping
· Waive miscellaneous ticketing charges i.e. bag fees, change fee
· Manage late arrival/mis-loaded baggage for guests
· Actively correct and document corrective action and discipline of team members
· Promote safe practices and encourage reporting of safety concerns. Review corrective actions from the Safety Department
· Coordinate with People Department regarding the hiring, performance improvement and termination
· Report safety hazards concerns, hazards, incidents and accidents as required by company policy
· Assist with communication of aircraft servicing companies at gate. To include deicing, fueling and other necessary services.
· Make decisions that ensure policy and procedures and/or security are being followed
· Other duties that are assigned
Salary commensurate with experience.
Job Types: Full-time, Seasonal
Pay: From $52,000.00 per year
Schedule:
- Day shift
- Evening shift
- Holidays
- Weekends as needed
Application Question(s):
- Are you able to work either day or evening shift, weekdays, weekends and holidays? (Respond with a yes or no) Then, If any limitations on your availability list it here.
- Are you able to perform the physical duties required for this job?
- Is your resume current? Does it show your current job and anywhere you have worked in the last 5 years? If it does not, stop the process, update your resume and then apply with the updated resume.
- Do you have a phone number in order to be contacted? Does it have voice mail set up so we can leave a message?
- Why are you interested in this position? Only apply if you have filled out all the questions above as you will only be considered if you taken the time to complete.
- Can you pass a pre-screen and possible random drug and alcohol tests?
- Will you be able to pass a DOT criminal record check? Meaning no criminal record in the last 10 years.
- Do you currently live in Kenai and within commutable distance to ENA for daily work?
- Can you work full time between May 1 - August 31? Yes or No. Are you interested in continued employment beyond August 31? Yes or No.
- Do you have management experience? If so, please explain where and when.
Experience:
- Aviation: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Kenai, AK 99611: Relocate before starting work (Required)
Work Location: In person
Salary : $52,000