What are the responsibilities and job description for the IT Support Technician position at Sterling Engineering?
OVERVIEW :
Join our dynamic IT support team as a Desktop Support Technician! This role offers the opportunity to work with cutting-edge technology while providing essential technical support to end-users. You'll be instrumental in maintaining our clients technology infrastructure and ensuring smooth daily operations for our workforce.
JOB RESPONSIBILITIES :
- Install, repair, and maintain desktop computers, laptops, and related peripherals
- Provide first-line technical support for hardware, software, and network connectivity issues
- Deploy software, patches, and updates across various devices
- Manage and track IT asset inventory
- Create and deploy system images for desktops and laptops
- Troubleshoot hardware and software failures
- Coordinate with vendors for equipment repairs
- Assist with network-related issues
- Manage printer supplies and maintenance
- Support users in software selection and implementation
REQUIREMENTS :
Pay : $20-24 / hr
Benefits : Range of medical, dental, vision, 401(k), and PTO
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Salary : $20 - $24
