What are the responsibilities and job description for the Universal banker position at Sterling Federal Bank?
Are you an A player seeking to work for an A organization?
Do you like to invest in yourself and like to learn something new everyday?
Do you get excited about protecting customer's hard earned $'s?
Do you wonder why Sterling Federal Bank has been named Best Places to Work in Illinois for the past 7 years?
Along with the opportunity to work for a great employer, below are some great reasons to work for Sterling Federal Bank :
Community . We support our community through volunteerism. Sterling Federal Bank is a locally owned community bank. Our communities are very important to us.
Our employees volunteer over 600 hours per year to the communities we serve.
Opportunity We develop employees from within the bank. The majority of our managers started out at entry level positions and have grown their career right here at Sterling Federal Bank.
Benefits. We offer an excellent benefit package including paid health and dental coverage for the employee, 401K employer non elective contribution of 4% of regular pay after 1 year to your 401K account, 401K match of up to 3% when you contribute 6% and paid time off of vacation, personal time and sick time as well as 12 paid Holidays.
Fun. We have fun each quarter celebrating our employees' accomplishments.
Come see why we are ranked as one of the best places to work in Illinois .
Don't just work anywhere, work where you are appreciated and celebrated!
We are seeking a Universal Banker for our Sterling main location. This role serves as the Customer Ambassador for Sterling Federal Bank, and they provide efficient and quality service to customers.
They are responsible for conducting teller transactions and cash vault transactions in an accurate and timely manner as well as providing sales and servicing of all bank products and services.
Providing operational support and exceptional customer service while maintaining essential controls and safeguards is also an essential part of the responsibilities.
Precise Roles, Tasks & Responsibilities
- Cashes check and pays money from savings and checking account upon verification of signatures and customer account balances.
- Troubleshoots and resolves customer and internal inquiries in a timely, professional and accurate manner.
- Informs and advises customers of status or enhancements to current account productivity and suggests resolution on account disputes and other account activity.
- Understands bank products / services and the customer's current relationship, offers information on bank products and services that can benefit the customer and enhance their banking relationship.
- Evaluates the needs of potential customers and offers appropriate financial products and services.
- Bond and redemptions of bonds
- IRA account opening and processing
- Provide support for branch operations as needed
- Additional responsibilities as required
Requirements
- Six months to two years of similar or related experience, including time spent in prepatory positions, 2 years' preferred
- A high school degree is required
- Courtesy and tact are essential elements of the job
- Excellent written and verbal communication skills
- Proficient in Microsoft Word and Excel preferred
- Attendance and reliability are crucial
- Background and credit check
Hours
- Available to work 7 : 45 - 5 Monday through Thursday
- 7 : 45- 5 : 30 Friday
- 7 : 45 - 12 : 30 Saturday, half day off the week that a Saturday is scheduled
- Average hours worked will be 37-40 hours per week
Sterling Federal Bank is an Equal Opportunity / Affirmative Action Employer
Last updated : 2024-11-07
Salary : $16 - $20
