What are the responsibilities and job description for the Learning and Development Specialist position at Sterling Group?
Who we are:
Sterling Group is a family-owned vertically integrated real estate investment services firm started in 1976. Our organization includes development, construction, property management and investment management with a specialty in multifamily housing and self-storage facilities. Our executives are involved daily and work closely with over 375 colleagues in multiple states throughout the Midwest and Southeast. We are looking for self-driven professionals with high accountability and integrity.
As a Learning and Development Specialist you will:
- Logistics Management
- Manage all logistics for training courses and sessions (standardized materials, collect needs, manage bookings, arrange facilities and refreshments, etc.)
- Ensure courses and programs run on schedule, solving problems as they arise.
- Continually increase efficiency of L&D logistics.
- Systems Management
- Maintain current, accurate records in LMS.
- Maintain current, accurate training courses in LMS.
- Continually increase learner utilization of LMS.
- Build, maintain and execute the annual training plan.
- Organizational Communication
- Create and maintain evergreen content where appropriate.
- Provide real-time access to L&D information.
- Continually monitor incoming questions to improve clarity and availability of information related to L&D.
- Assist with L&D communications.
- Finances
- Process internal billbacks and chargebacks.
- Vendor management including processing payments.
- Manage expenses related to L&D.
- Maintain training supplies.
- Indirectly lead and influence a growing team and proactively support colleagues across the organization
- Project work, variety of projects over time.
- Help develop and implement L&D policies and best practices.
- Manage the L&D portion of the mystery shop system.
- May include managing workforce development grant administration in the future.
Reports to: Director of Learning and Development
Qualifications:
- Bachelor’s degree in business, Human Resources, Organizational Development, or related field.
- 5 years of experience in learning and development ideal
- Proficient computer literacy including Windows, Microsoft Office applications (Word, Excel, PowerPoint), Smartsheet, data analytics software.
Our goal is customer loyalty. Because we understand that customer loyalty is achieved by exceeding customer's expectations, our company credo is:
"Creating the Sterling Story by exceeding expectations... one customer at a time!"
#INDHP2
