What are the responsibilities and job description for the Body Shop Manager position at Stevens Point Auto Center?
Our vision is to help every employee be so effective that we are able to be helpful to others. The Rydell company sets every employee up for the greatest success possible. We are extremely passionate about what we do and it reflects in our everyday process with customer service being our top priority.
At Stevens Point Auto center we offer three brands, Ford, Hyundai and Volkswagen and a used car division all under one roof. We have a world class service/parts and collision center on site as well making it a one stop shop for everything automotive. The Rydell Company has a great history of community involvement as well! If you have ever thought about working in the auto industry, now is the time.
Benefits
- Medical and Dental
- Vision Insurance
- Life Insurance
- 401K Plan
- Paid Training
- Employee discounts on products and services
- Competative Wages
- Growth Oppourtunites
- Saturday Lunches
- Promote From Within
- Above average industry pay
- Holiday Parties & Celebration
- Company Picnic
Responsibilities
- Forecasts goals and objectives for the department and strives to meet them.
- Prepares and administers an annual operating budget for the body shop.
- Directs and schedules the work of all body shop employees.
- Establishes and maintains good working relationships with insurance adjusters.
- Establishes and maintains good working relationships with customers to encourage repeat and referral business.
- Monitors technicians' daily productivity reports and corresponding payroll records.
- Gives fair estimates on costs and time required for body work.
- Follows up on parts department orders to ensure parts availability.
- Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed.
- Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
- Checks quality of completed work.
- Handles customer complaints immediately and according to dealership's guidelines.
- Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly and filed or distributed to the appropriate parties.
- Prepares final billing for completed repair orders.
- Controls accounts receivables for body repair work.
- Understands, keeps abreast of and complies with federal, state and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know etc. Provides necessary training.
- Ensures that proper safety equipment is available and being used properly.
- Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
- Monitors the maintenance of paint booths, frame straightening equipment, and other large fixed assets to ensure long-term usage and value.
- Keeps abreast of new equipment and tools available and recommends purchases.
- Ensures that the work areas and customer waiting area are kept clean.
- Attends managers meetings.
- Maintains professional appearance.
- Other tasks as assigned.
- Understand, keep up-to-date with and comply with federal, state and local regulations that affect Body Shop operations
- Direct and schedule the activities of the Body Shop
- Train, motivate and monitor the performance of all Body Shop staff members
- Perform multiple tasks simultaneously
- Prioritize work to ensure that deadlines are met
- Other responsibilities as assigned by dealership General Manager
- Understand, keep up-to-date with and comply with federal, state and local regulations that affect Body Shop operations
- Direct and schedule the activities of the Body Shop
- Train, motivate and monitor the performance of all Body Shop staff members
- Perform multiple tasks simultaneously
- Prioritize work to ensure that deadlines are met
- Other responsibilities as assigned by dealership General Manager
Qualifications
- High school diploma or general education degree (GED
- Two to four years related experience and/or training in a body shop; or equivalent combination of education and experience.
- Minimum of two years of management experience required
- Working knowledge of body repair methods
- Proficient knowledge of dealership’s computer systems
- Valid Driver’s license and clean driving record
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
