What are the responsibilities and job description for the D365 CRM Administrator position at Stewart Title Guaranty Company - United States?
Are you looking to help transform a company and an industry? As a Stewart employee, you’ll be joining a company that is committed to helping you own, develop, and nurture your career while growing our company.
We invest in your career journey because we understand that as you grow so does our company.
You will be part of a diverse and equitable work environment that reflects the customers we serve.
You’ll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve.
Together, we can achieve our vision of becoming the premier title services company. More information can be found at https : / / www.stewart.com, subscribe to the Stewart blog at https : / / www.stewart.com / insights or follow Stewart on Twitter® @stewarttitleco. Job Description Job Summary Engages in data collection, maintenance, and analysis to support evaluation, assessment, and strategic planning for management decisions.
Responsible for analyzing data from various sales programs and tools to sales teams and leaders and providing suggested courses of action to improve sales efforts or tool usage.
If the candidate lives in Houston, we offer a hybrid schedule. Job Responsibilities
- System Administration & Configuration : Manage user access, roles, and security settings, Configure workflows, business rules, and automation, & Customize dashboards, views, and reports
- Data Management & Integrity : Ensure data quality, perform backups, and manage integrations, & Oversee data imports, exports, and deduplication.
- Troubleshooting & Support : Resolve system issues and provide user support, & Collaborate with Microsoft Support for escalations.
- Upgrades & Enhancements : Implement system updates and new features, & Test and deploy patches, ensuring minimal downtime.
- Training & Documentation : Provide training to users on D365 best practices, & Maintain system documentation and process guides.
- Administers and oversees day-to-day configuration, training, support, maintenance and improvement of the CRM platform
- Advises on best practices, influences customer data and technology investments, and oversees a comprehensive CRM education program internally
- Performs a range of assignments and may lead projects within own discipline
- Applies working knowledge of business and best practices gained through understanding of key business drivers and recognition of how own area integrates within organization
- Works within broad guidelines and polices to accomplish objectives and goals
- Solves moderately complex to complex problems and analyzes possible solutions using technical experience, judgement and precedents
- Explains complex and / or sensitive information in a straightforward manner
- Acts as a resource for colleagues, provides guidance to less experienced team members
- Individual contributor working with limited oversight
- Performs all other duties as assigned by management Education
- Bachelor’s degree in relevant field preferred Experience
- 4 years D365 experience, at least 2 year as Admin with above responsibilities Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities.
If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.
