What are the responsibilities and job description for the Technical Support Document Assistant Intern Job Details | STIHL position at Stihl Inc?
About STIHL Inc :
We are more than just chainsaws, blowers, and trimmers. We have a long-standing tradition of hiring diverse, talented people who help make STIHL a successful, world-class brand. Since revolutionizing the forestry industry in Germany with the first electric chainsaw in 1926, the STIHL name has remained synonymous with outstanding innovation, high-quality products, and comprehensive services.
Internship Summary :
Be a part of an innovative team and culture....
Imagine working side-by-side with industry leaders in your field of study. Imagine building upon the skills you've learned in the classroom through real-world hands-on experience.
During this internship, the intern will be assigned the following tasks / projects :
- Assist with formalizing & documenting processes and department support procedures. Research industry standards and compare to our current procedures for support.
- Assist in formalizing & documenting the process for employee engagement in department procedures. How can our employees feel more involved in giving feedback and development ideas for department support procedures?
- Assist with formalizing & documenting the process for writing Knowledge Articles within OneCRM :
- Assist with formalizing & documenting the process for on-boarding and continued learning for department employees.
- Assist with research of special projects such as an additional extended warranty program for our customers.
- Additional duties to be assigned as needed
Internship Goals :
Internship Requirements :
Academic Year : Junior or Senior
Area of Study : English, Journalism, Marketing
Preferred GPA : 2.0
Software Experience : Microsoft Office, SAP, Web Design
Internship Information :
Work Hours : 9 : 00am-5 : 00pm
Department : Technical Services
Compensation : $20 / hour
Salary : $20
