What are the responsibilities and job description for the Patient Services Representative position at Stillwater Medica?
Stillwater Pediatrics and Stillwater Internal Medicine / Pediatrics clinics are looking for a front desk "receptionist" to join their amazing team! Key attributes we need in this role :
- Positive attitude - always willing to lend a hand when needed
- Flexible team player who is committed, accountable and ready to learn
- Individuals who like fast-paced working environments
Why choose Stillwater Medical?
JOB SUMMARY : Serves as front line ambassador for SMC Clinics. Responsible for providing support services to SMC patients, families, and providers in a professional and courteous manner. Performs patient check-in functions and accurately gathers and enters all required patient demographic information into clinic patient system(s). Schedules future appointments, collects all appropriate data from patients, and refers clinics / providers according to clinic protocols. Demonstrates customer service skills responding to inbound calls and face-to-face inquiries and conversations. Provides and explains required documents and insurance benefits to patients. Collects patient co-payments and other applicable deductibles, deposits, or payments. Reconciles daily cash transactions with patient account entries and pre-pares daily bank deposit. QUALIFICATIONS :
PHYSICAL REQUIREMENTS :
