What are the responsibilities and job description for the Junior Implementation Consultant position at Stilog Inc.?
www.visual-planning.com | sales@stilog.com
Job description
Stilog Inc is a leading IT services and software company, publisher of Visual Planning, a global resources and activities management software.
The company has headquarters in France with offices in the United States as well as partners in other parts of the world.
Visual Planning has gathered over 130,000 users from 5,000 customer organizations since its launch. The solution is designed to take the pain out of operations management, with a focus on resource availability and allocation, scheduling, forecasting, and project tracking.
In order to support our growth in the US market, we are looking to hire a Junior Implementation Consultant.
The Junior Implementation Consultant will have four main missions:
1) Learn the software and company processes during the onboarding period.
2) To support customers who have selected the software during the deployment and go-live phase. This typically includes several steps:
- Needs Analysis (gathering and analyzing customer’s requirements/issues to identify key workflows and how those can be addressed in the software);
- Configuration (setup of the software to make it fit with requirements);
- Training (teaching users how to use the software);
- Documentation (writing down documentation describing configurations performed and key workflows, as well as generic functional documentation).
3) To support customers in their ongoing usage of the software, including, where necessary, liaising with infrastructure specialists and product developers to resolve technical issues in a timely manner.
4) Participate in the process of improving the software by continuous testing, bug reporting, and sharing ideas for future versions.
Role Requirements
- Client satisfaction oriented
- Tech savvy
- Fast learning ability
- Great communication skills
- Experience in hands-on implementation of enterprise software
- Ability to lead the technical aspects of consulting engagements with clients
- Ability to assimilate and express complex technical and functional concepts effectively, both verbally and written, up to C-level
- Strong troubleshooting/problem-solving skills
- Fastidious attention to detail and documentation
- Ownership of problems
- Ability to effectively manage multiple projects simultaneously
- Able to travel in North America and Europe, when required (at the expense of the company).
Stilog Inc – Junior Implementation Consultant 1
www.visual-planning.com | sales@stilog.com
- Bachelor 2 years of experience or Master’s degree 1 year of experience
Technical Requirements
- Fully proficient in MS Excel and word processing tools
- Background knowledge of client-server architectures, network architectures, HTTP protocol, database management systems, Active Directory
Nice-to-Have
- Email administration skills: Outlook, ICal, SMTP
- Knowledge of HTML a plus
- Knowledge of any of the following: SharePoint, SAP, MS Dynamics Nav, MS Project, JD Edwards,
Primavera P6
- Languages: French, Spanish
Benefits:
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- HSA & FSA
- Paid time off
- Tuition reimbursement
Compensation package:
Salary: $55,000.00 - $65,000.00 per year
- Performance bonus
- Quarterly bonus
- Yearly bonus
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Work Location: Hybrid remote in Hoboken, NJ 07030
Salary : $55,000 - $65,000