What are the responsibilities and job description for the Mobile Service Technician position at Stivers Ford Lincoln?
Title of Position: Mobile Service Technician
Department: Service Department-Mobile Service Team
Reports to: Service Department Manager
Type of Position: Full Time
General Purpose of the Job/Summary:
The Mobile Service Technician position requires a skilled automotive technician to travel to customer sites and perform services such as recall replacements and oil changes .
Job Duties & Responsibilities:
- Organize and prepare for the day’s appointments
- Engage with many different customers each day and represent Iowa’s #1 Ford Lincoln Dealer
- Apply hospitality skills by warmly greeting and engaging with customers
- Consult with the customer on work to be performed
- Perform a multi-point inspection
- Perform the work needed in a clean and efficient manner
- Commit to a leave-no-trace clean up
Education& Experience:
HS Diploma or GED and one year of related experience
Knowledge, Skills & Abilities:
- Knowledge – Write up RO, Tablet/technology, Customer Service Experience/Skills
- Skills – Oil change, Belts, Wiper Replacement, Multi-point inspection, Filter change, Tire Rotation, Fluid Change, Brake Pads, Battery Change
- Qualities – Open, Trustworthy, Personable, Neat appearance, Good communicator, Confident, Decisive, Organized, Conflict management, Dependable, Adaptable, Thorough
- Valid Driver’s License Required
