What are the responsibilities and job description for the Appointment Generator / Medical Receptionist position at STL TRIM?
Job Posting: Receptionist / Appointment Setter – Join Our Growing Medical Weight Loss Clinic!
Location: STL TRIM in Creve Coeur, MO.
Position Type: Part-Time / Full-Time
Salary: Competitive, with bonuses
About Us: At STL TRIM, we are an innovative, family oriented, and rapidly growing medical weight loss clinic dedicated to helping our clients achieve their health and wellness goals. We combine compassionate care with cutting-edge treatments to create a transformative experience for those on their weight loss journey. As we expand, we are looking for an enthusiastic, organized, and friendly Receptionist / Appointment Setter to join our team and support the smooth operation of our clinic.
Position Overview: As the first point of contact for our patients, the Receptionist / Appointment Setter will play a crucial role in ensuring the clinic runs efficiently while delivering exceptional customer service. In this role, you will manage patient appointments, assist with administrative tasks, and provide a warm and welcoming environment for patients from their initial call through to their in-person visits. This is an excellent opportunity for someone with excellent communication skills and a passion for supporting people on their health and wellness journey.
Key Responsibilities:
- Greet and check in patients as they arrive at the clinic, ensuring a welcoming and professional environment.
- Manage patient appointments by scheduling, confirming, and rescheduling appointments as needed.
- Answer incoming calls and respond to inquiries about the clinic’s services, treatments, and programs in a friendly and informative manner.
- Maintain an organized appointment calendar to ensure efficient use of time and resources.
- Assist patients with paperwork and intake forms as needed.
- Collect and verify client information and payment details, ensuring accuracy.
- Ensure all client data is accurately entered into our electronic health records (EHR) system.
- Provide administrative support to the clinic staff, including preparing documents and handling office correspondence.
- Handle patient concerns or complaints with empathy, professionalism, and timely resolution.
- Help manage the clinic's daily operations by maintaining a clean, organized, and stocked reception area.
- Assist with follow-up calls to confirm appointments or provide additional information to clients.
Qualifications:
- High School Diploma or GED required; additional administrative or healthcare-related certifications are a plus.
- Previous experience in a medical office, clinic, or customer service role is preferred.
- Exceptional communication skills, both verbal and written, with a professional and friendly demeanor.
- Strong organizational skills with the ability to handle multiple tasks simultaneously in a fast-paced environment.
- Knowledge of basic office software (Microsoft Office, EHR systems, etc.) and comfort with using computers for scheduling and communication.
- Strong attention to detail and accuracy when handling client data and appointment scheduling.
- Positive attitude and a passion for customer service with a focus on client satisfaction.
- Ability to work well independently as well as part of a collaborative team.
Why Join Us?
- Career Growth: As a rapidly expanding clinic, there are opportunities for advancement and professional development.
- Supportive Team: Be a part of a passionate, professional team that works together to create a positive, client-focused environment.
- Work-Life Balance: Enjoy a balanced work schedule with regular hours.
- Competitive Compensation & Benefits: Including bonuses, discounts, paid time off, and more!
If you are a motivated and organized individual with a passion for customer service and a desire to help people achieve their health goals, we’d love to hear from you!
How to Apply: Please submit your resume and a cover letter detailing your relevant experience to andy@stltrim.com. We look forward to welcoming you to our team!
Equal Opportunity Employer: STL TRIM, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types: Full-time, Part-time
Pay: $18.39 - $21.47 per hour
Expected hours: 35 per week
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
- No nights
Supplemental Pay:
- Bonus opportunities
- Performance bonus
Work Location: In person
Salary : $18 - $21