What are the responsibilities and job description for the Information Technology Support Specialist position at Stockell Consulting?
Pays up to $33 W2 hourly
1 year contract with extension(s)
**MUST live within 30 Minutes commute to office location (Chanhassen Minnesota, 55317)
***No SPONSORSHIP***US Citizenship or Green Card/Perm Resident REQUIRED
IT Service Delivery Specialist
The Service Delivery Specialist provides tier 2/3 support in an environment consisting of Dell computers, Windows, active directory, etc.
You will ensure service performance and adherence to Service Level Agreements (SLAs). You will utilize your strong communication, organizational, and problem-solving skills, along with experience in customer service or IT service management.
Requirements:
- 3-5 years experience supporting end users
- Minimum of Associates degree in IT – BS preferred
- Must be a team player who is also able to work independently.
Typical job duties include:
- Setting up new computers
- Trouble shooting printers
- Active Directory support
- Refreshing computers
- Installing new switches
Interview process – 1or 2 onsite interviews
Salary : $33
