What are the responsibilities and job description for the Subaru Encore Delivery Specialist position at Stohlman Subaru of Tysons?
Stohlman Automotive, Inc. of Tysons Corner is seeking a qualified, energetic Subaru Encore Specialist to join our Subaru Sales team.
We are family owned and operated with employment stability inclusive of above average compensation and benefits.
The ideal candidate must be driven and focused on providing the highest level of customer service.
We are looking for a detail-oriented Subaru Encore Specialist to handle customer interactions and provide a comprehensive and detailed Subaru delivery experience.
Stohlman Subaru Encore Specialist Benefits:
- Competitive Compensation
- Full benefits package
- Affordable Healthcare: Medical, Dental, and Vision insurance
- 401(k) with employer matching
- Employee Discounts on Service and Parts
- Annual Longevity Bonus
- Growth and advancement opportunities
- Long term Job Security
Stohlman Subaru Encore Specialist Job Responsibilities:
- Ability to meet, greet and effectively interact with customers.
- Provide an outstanding customer service experience with each customer interaction that drives loyalty to Stohlman and the Subaru brand.
- Provide and offer comprehensive product information throughout the sales process by fully explaining Subaru features, applications, and benefits.
- Support the Sales Consultant with customer questions regarding product features and benefits.
- Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
- Engage customers to return to Subaru for an Encore delivery and perform a customer focused explanation of sophisticated systems for customer understanding and satisfaction.
- Follow-up with clients after the sale to ensure the customer is satisfied to positively impact customer loyalty.
- Acquire and maintain knowledge on all Subaru vehicles and technologies.
- Achieve customer satisfaction targets as assigned by management.
- Always maintain a professional appearance.
- Uphold high ethical standards.
Stohlman Subaru Encore Specialist Job Qualifications:
- Must be authorized to work in the United States.
- Must have a valid driver’s license with a good driving record.
- Must consent to a pre-employment background check and MVDR search.
- Excellent leadership, communication, sales, and A-1 customer service skills.
- Strong organizational skills with attention to detail.
- Positive attitude.
- Strong industry and product knowledge (preferred).
- Technology savvy.
- Computer literacy and good organizational skills.
- Strong creative thinking and problem-solving skills.
- The ability to multi-task and work under pressure.
Apply today for immediate consideration.
Equal Employment Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.