Insurance Verification Specialist

Our Focus: Stokes Counseling Services provides exceptional therapy services that address the diverse needs of individuals, families, and our communities.

Hiring for: Insurance Verification Specialist

Type of role: Full-time (Monday-Friday, 8:30 am - 5:00 pm)

Salary: $20.00/Hourly

Qualifications: High school diploma or equivalent (preferred)

Stokes Counseling Services is a leader in mental health private practice and group practice within the state of Connecticut. We are made up of licensed clinicians (LPC, LMFT, LCSW, LPCA, LMSW, MFTA) who provide an array of services, including individual, family, and group counseling. Headquartered in Naugatuck, CT, but also delivering telehealth services state-wide, we are committed to providing comprehensive therapy services that address the diverse needs of our communities.

Our practice is guided by a set of Core Values that define how we operate and serve our clients and community. We believe our purpose is to offer the utmost accessible care to our communities through a client-centered assessment and treatment approach with the assistance of supportive teammates. Our team members bring compassion and a strong sense of partnership among their diverse experiences and backgrounds. As a team, we strive to guide the path of well-being for our patients and one another.

As an Insurance Verification Specialist, you will be part of our insurance verification team. Your duties will be focused on obtaining accurate benefit insurance for new patients in the practice. Understanding billing terminology is critical and experience obtaining insurance information in a medical office is strongly preferred.

Responsibilities:

• Complete commercial insurance verifications and re-verifications
• Create new weekly intake reports and progress note reports for management
• Make calls to clients about billing information or to collect outstanding balances
• Assist clinicians with processing payments
• Work with billing to collect balances owed, create client statements, update payment methods on file in TherapyNotes
• Act as a backup to our APRN Administrative Coordinator and front desk teams, assisting with scheduling appointments as needed
  
  

An ideal Team member would have:

• Excellent communication and interpersonal skills
• Efficient expertise in organization, good problem solving and attention to detail
• A love for working with people
• Strong computer skills and experience with Google Workspace
• Understanding of HIPAA regulations and ability to uphold the highest standards
• Ability to prioritize tasks, exercise sound judgment when needed
  
  

Benefits:

Eligible to participate in health and dental/vision insurance at the start of the 1st of the month after your first 30 days with the company.

Full-time employees are eligible to participate in Stokes's full benefits package:

• 2 weeks of PTO per year, accruing at 3.08 hours accrued per pay period
• 12 paid company holidays per year
• 3 days of bereavement leave
• 401(k): After 1 year, employees are eligible to participate in our 401k plan with a 100% match on up to 4% of your contributions.
• Medical Insurance offered through Anthem (Stokes pays 50% of and the employee pays the remaining 50% of their premiums and 100% of dependent’s premiums)
  
  

We see opportunities on the horizon – join us in seeking them out by starting an application today.

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Salary : $20