What are the responsibilities and job description for the Car Sales Professional Stokes Hodges Ford position at Stokes-Hodges Ford?
Company Overview
Stokes-Hodges Ford is a family-owned dealership group comprising Stokes-Hodges Ford, Honda Cars of Aiken, and Stokes Hodges Kia. As a sales consultant, you will be part of this growing and successful team.
Job Description
The primary responsibility of the sales consultant is to provide an exceptional customer experience while working towards finding the best car choice for new, existing, and referral-based clients. This involves creating a warm welcoming atmosphere, listening carefully to customers' responses, and assisting them in selecting a vehicle that meets their needs.
Main Responsibilities:
- Sell and deliver a minimum number of vehicles per month.
- Prepare sold vehicles for customer delivery prior to arrival.
- Review and analyze daily, weekly, monthly, and yearly actions to determine how to better utilize time and plan more effectively.
- Introduce customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department.
- Deliver vehicles to customers, ensuring they understand the vehicle's operating features, warranty, and paperwork.
- Maintain an owner follow-up system to encourage repeat and referral business and contribute to customer satisfaction.
- Exhibit a high level of commitment to customer satisfaction.
