Front Desk Receptionist

Our client is seeking a skilled and motivated individual to join our team as a Front Desk Receptionist.

The Receptionist will work closely with the clinical and administrative teams to greet staff, patients, their families, and guests during their visits. This is a full-time, in-person position, Monday through Friday position. The hours are 8:00am - 4:00pm.

Reporting to the Clinical Operations Manager this is an non-exempt, full-time position located in their NYC headquarters office.

Our client is proud to be named a "Great Place to Work-Certified" company! Their competitive compensation and benefits include medical insurance, 401(k), paid parental leave, dependent care, and flexible work schedules, paid parental leave, dependent care and discounted tickets and entertainment perks programs.

Responsibilities:

• Welcome and greet employees, patients, research participants and all other guests
• Ensure all visitors follow company safety protocols
• Direct visitors to the appropriate department or clinician ensuring that appointments start on time
• Answer and direct calls from the main phone line Schedule appointments for the intake department
• Act as a resource to families, providing answers to frequently asked questions
• Assist with all tasks associated with proper opening and closing procedures
• Assist with scoring psychological measurements
• Maintain all waiting areas ensuring readiness, cleanliness and that sufficient PPE supplies are consistently available
• Other duties as assigned

Qualifications:

• High school diploma or general education degree (GED); or one year of related experience and/or training
• Comfortable working with computer programsExcellent interpersonal, communication, and customer service skills
• Ability to appropriately handle sensitive information with discretionAdheres to safety policies and requirements
• Professional demeanor and attitude; ability to interface with families as well as senior leadership, clinicians, and staff
• Self-starter and team player, able to establish and maintain effective working relationships
• Positive attitude, energetic, and interested in working in health care
• Passion for our client's mission

Special Considerations:

The salary range for the position is $43,000 - $45,000 (USD) annually.

Factors such as candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations affect the salary offered within this range. In addition, this salary may be subject to a geographic adjustment (according to a specific city and state and depending on the role), if an authorization is granted to work outside of the location listed in this posting.

Our client is an equal opportunity employer and does not discriminate in employment based on race, religion (including religious dress and grooming practices), color, sex/gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sex stereotype, gender identity/gender expression/transgender (including whether or not you are transitioning or have transitioned) and sexual orientation; national origin (including language use restrictions and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law [Vehicle Code section 12801.9]); ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age (40 and over), sexual orientation, military or veteran status, or any other basis protected by federal, state or local law or ordinance or regulation.