Position Overview :
The Wholesale Logistics Manager oversees and optimizes the end-to-end logistics operations for wholesale accounts, ensuring timely, accurate, and efficient order fulfillment. Working closely with warehouse teams, transportation providers, and wholesale partners, this role ensures operational excellence, adherence to retailer vendor manuals, and a seamless customer experience.
Key Responsibilities
- Logistics Operations Management
Manage all wholesale customer shipments from warehouse to arrival of shipment to wholesale customer, ensuring on-time and accurate deliveries.
Develop and implement operational strategies to streamline wholesale order fulfillment that include but are not limited to, creating retailer-specific SOPs, daily shipment directives for fulfillment team and daily tracking recaps to provide visibility of shipments and other relevant information to Sales and Finance teams.Ensure orders are fulfilled in accordance to retailer vendor guidelines.Strong system knowledge of EDI, ASN, NetSuite, and Vendor Portals.Wholesale Daily Workload Planning and reporting.Team LeadershipSupervise and train warehouse staff involved in wholesale logistics processes.
Monitor team performance and provide regular feedback and coaching development opportunities.Foster a culture of collaboration, accountability, and continuous improvement.Customer & Partner CoordinationServe as the primary logistics point of contact for HQ and wholesale clients.
Collaborate with the HQ to address client needs and resolve order issues promptly.Manage and process EDI orders from receipt of EDI PO to shipment of product.Maintain strong relationships with retailers' logistics and transportation teams.Vendor ComplianceEnsure compliance with retailers' warehouse and transportation operations by way of vendor manuals, routing guides and direct communication with respective teams.
Identify and implement process improvements based real time experience.Qualifications
Education : Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field (or equivalent experience).Experience :5 years of experience in logistics, supply chain, or warehouse operations, in a wholesale environment.
Proven experience managing logistics for high-volume wholesale accounts.Skills :Strong knowledge of warehouse management systems (WMS), EDI platforms and ERP (preferably Netsuite) platforms.
Must have experience shipping internationally.Excellent organizational, problem-solving, and decision-making skills.Ability to manage multiple priorities and meet tight deadlines.Proficiency in data analysis and reporting tools (e.g., Excel, Power BI).Attributes :Strong leadership and communication abilities.
Customer-focused mindset with a commitment to excellence.Ability to thrive in a fast-paced warehouse environment.Physical Requirements
Ability to work in a warehouse setting with exposure to varying temperatures.Flexibility to work extended hours or weekends as necessary to meet business needs.
