What are the responsibilities and job description for the Veterinary Client Service Representative position at Stoney Creek Veterinary Hospital?
Job Description
Job Description
Description
At Stoney Creek Veterinary Hospital, we are committed to providing top-quality care for pets and outstanding service to their owners. Our dedicated team creates a welcoming and compassionate environment for both clients and their furry companions. If you are passionate about animals and enjoy working in a dynamic setting, we’d love to have you join our team!
Position Overview :
Do you have excellent customer service skills and a love for animals? We are looking for a friendly and organized Veterinary Receptionist to be the first point of contact for our clients. In this key role, you will help ensure that every visit runs smoothly and efficiently.
Some of the responsibilities you will own in this role :
- Provide exceptional customer service to clients and their pets.
- Check clients in and out, ensuring a smooth and welcoming experience.
- Answer phone calls, schedule appointments, and gather necessary medical history.
- Process invoices and handle financial transactions accurately.
- Determine and verify patient immunization and medical test status.
- Communicate with veterinarians and technical staff regarding patient arrivals and treatments.
- Assist with filling prescriptions, food requests, and over-the-counter product sales.
- Accurately input and maintain records in the Cornerstone software (preferred but not required).
- Perform additional tasks as assigned to support the hospital’s operations.
Preferred Qualifications
Benefits
