Administrative Assistant/Receptionist

Overview

The Administrative Assistant provides a wide variety of administrative support services for the Homeowners' association, including support and assistance to the management office.

The Administrative Assistant provides exemplary service in a manner consistent with Stoneybrook at Venice’s values and mission. They will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service

Responsibilities

Essential Duties and Responsibilities

• Answers telephones promptly and assists residents with questions and concerns.
• Maintains Association files, mail, binders, and office supply inventory.
• Creates/posts newsletters and notices. Assists the manager with updating the website as needed.
• Maintains homeowner roster, database, mail instructions, and homeowner files.
• Assists in reviewing leases, if applicable, and processing new owner approval.
• Process ARCs and assist residents in booking amenity reservations.
• Assists residents with access control requests (new fob, transponders).
• Ensures all safety precautions and procedures are followed while performing duties.
• Other duties and responsibilities as assigned by the Property Manager.
• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

Qualifications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required.

Education and Experience

• High school diploma or equivalency required.
• A minimum of One (1) year of administrative support or related work experience is preferred. Must possess a strong administrative background.
• Must be familiar with computer hardware/software, specifically Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint, Teams).
• A valid Driver’s License.

Skills and Abilities

• Strong customer service, communication, and interpersonal skills.
• Strong conflict resolution skills with the ability to handle and diffuse conflict situations required.
• Able to work under tight deadlines and use time effectively based on key priorities.
• Must demonstrate organizational skills, excellent interpersonal skills and strong communication skills.
• Ability to prioritize tasks in a fast-paced environment.
• Ability to learn new technology.
• Ability to act with integrity, professionalism, and confidentiality.

Physical requirements

• Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations.
• Ability to lift 30lbs. following appropriate safety procedures.
• Repeat various motions with wrists, hands, and fingers.
• Ability to detect auditory and visual emergency alarms.
• The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.
• hear, understand, and respond appropriately to verbal requests made in person and over the telephone.
• Ability to respond verbally in an understandable, professional manner in person and over the telephone.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Venice, FL 34292 (Required)

Work Location: In person

Salary : $18 - $20