What are the responsibilities and job description for the Revenue Operations Specialist position at Stord?
Stord is the leading commerce enablement provider of fulfillment services and technology that powers seamless checkout and delivery experiences for high-volume mid-market and enterprise brands across all channels. Stord manages over $5 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. With Stord, brands can sell more, save money, and reduce headaches.
With Stord, brands can increase cart conversion, improve unit economics, and drive customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, Native, Tula, American Giant, and more trust Stord to make their supply chains a competitive advantage. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, and Salesforce Ventures.
Job Summary
We're seeking a highly technical, ambitious, and results-driven Sales Operations Specialist to optimize and support our outbound sales strategy. This role requires deep expertise in Salesforce, HubSpot, Apollo, and other outbound sales tools, as well as the ability to analyze sales data, improve workflows, and drive automation to enhance team efficiency. If you're passionate about sales enablement, love working with data, and thrive in a fast-paced, high-growth environment, we want to hear from you.
Key Responsibilities
Sales Tech Stack & Automation
Must-Have:
With Stord, brands can increase cart conversion, improve unit economics, and drive customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, Native, Tula, American Giant, and more trust Stord to make their supply chains a competitive advantage. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, and Salesforce Ventures.
Job Summary
We're seeking a highly technical, ambitious, and results-driven Sales Operations Specialist to optimize and support our outbound sales strategy. This role requires deep expertise in Salesforce, HubSpot, Apollo, and other outbound sales tools, as well as the ability to analyze sales data, improve workflows, and drive automation to enhance team efficiency. If you're passionate about sales enablement, love working with data, and thrive in a fast-paced, high-growth environment, we want to hear from you.
Key Responsibilities
Sales Tech Stack & Automation
- Administer, configure, and optimize Salesforce, HubSpot, Apollo, and other outbound sales tools
- Build and manage automated workflows, sequences, and reporting dashboards
- Identify, test, and implement new sales technology
- Design and refine sales processes, playbooks, and data hygiene standards
- Own lead scoring, routing, and segmentation strategy
- Collaborate with SDRs, AEs, and leadership on outbound prospecting best practices
- Develop and maintain real-time sales reports and dashboards
- Ensure data integrity and compliance across all sales systems
- Analyze win/loss data, conversion rates, and funnel leakage
- Work closely with marketing, BizOps, and finance
- Provide training and documentation for sales reps
- Partner with leadership on KPIs, compensation plans, and forecasting models
Must-Have:
- 3-5 years of experience in Sales Operations, Revenue Operations, or GTM Strategy
- Strong proficiency in Salesforce, HubSpot, Apollo, Outreach, LinkedIn Sales Navigator
- Experience with data visualization and reporting tools
- Advanced skills in CRM automation, workflow design, and lead routing logic
- Strong analytical mindset
- Experience working with outbound sales teams
- Self-starter mentality
- Familiarity with Python, SQL, or other data manipulation tools
- Knowledge of marketing automation platforms
- Previous experience scaling sales operations at a high-growth startup or SaaS company
- Exposure to AI-driven sales automation and intent-based lead scoring
