Shutter Punchout Technician- SW

Storm Smart is one of the largest manufacturers of storm protection products in America. We have an extensive list of accomplishments, including being recognized by Inc. Magazine as one of North America's fastest-growing privately held corporations.

Since our start in 1996, we have helped 100,000 homeowners increase the value of their property by making their homes safer from storms and more energy efficient. We continue revolutionizing the storm protection industry powered by the most talented people with an unwavering drive to be the best.

Because we believe in our workforce, you will be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed.

We also offer the following:

• Competitive Pay
• Health, Dental and Vision
• Company-paid Group Life Insurance
• Paid Time Off
• Holiday Pay
• Generous 401(k) plan that includes a 4% employer match.
• Tuition reimbursement
• Company-paid Short Term Disability Plan
• Critical illness, Hospital Indemnity, and Accident plans
• Volunteer Time Off
• Parental Leave

At Storm Smart, our success depends on people, productivity, and procedures.

The Shutter Punchout Technician is responsible for performing final inspections, adjustments, and repairs on hurricane shutters to ensure proper functionality and customer satisfaction. This role requires technical expertise, attention to detail, and the ability to troubleshoot and resolve issues effectively. The technician will collaborate with installation teams, follow company quality standards, and ensure all work meets safety guidelines. Strong communication skills are essential for interacting with customers and addressing their concerns on-site.

Key Responsibilities & Duties:

• Conduct thorough inspections of installed shutters for defects or functionality issues.

• Perform necessary adjustments, repairs, or replacements on-site.

• Ensure compliance with safety and quality standards.

• Document completed work and provide feedback to supervisor for process improvement.

• Communicate with customers to address concerns and ensure satisfaction.

• Communicate regularly with the Scheduling Department

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

Required Skills/ Abilities:

• Technical experience in shutter installation, repair, or a related field.
• Problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Familiarity with safety protocols and tools used in shutter installation.

Education/Experience/Licenses/Certifications:

• High school diploma, GED or its equivalent
• Vailed driver license
• Must pass installer training

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The work environment for this position predominantly involves construction sites, where the employee can expect exposure to fluctuating noise levels ranging from moderate to loud, as well as exposure to various weather elements.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to work in, on, around, over, and under fixed equipment and machinery; to work from lifts, ladders, and scaffolding; to manipulate heavy equipment, tools, and supplies, and/or exert 70 lbs.; to concurrently manipulate multiple controls and machinery; to work in hazardous or irritating environments, confined spaces, and adverse weather or temperature conditions, to wear and work in personnel protective equipment.

Storm Smart is an Equal Opportunity Employer (EOE) that values and respects the importance of a diverse and inclusive workforce. It is our policy to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity.