Volunteer Relations Coordinator - Volunteers - FT - Day

Position Status:

Shift:

First Shift (Days - Less than 12 hours per shift) (United States of America)

Hours per week:

40

Job Information
Exemption Status: Non-Exempt

A Brief Overview
This position is responsible for the recruitment, onboarding, and retention of volunteers for the Stormont Vail Health system. Facilitates orientation and trainings for volunteers and department liaisons. Works closely with staff across the organization to identify new volunteer opportunities and determine how to reduce volunteer barriers. Assist the Experience Manager in the execution of divisional projects for the Experience Division.

Education Qualifications

Bachelor's Degree Human Resources, business administration, volunteer management or a related field. Preferred

Experience Qualifications

• 3 years Experience in independently coordinating activities and projects. Required
Experience in public relations Preferred

Skills and Abilities

• An effective communicator, understanding and empathy with those who offer their services without monetary compensation. (Required proficiency)
• Ability to self-motivate, organize own work and juggle multiple priorities to produce accurate analyses. (Required proficiency)
• Proficient in computer applications, including Outlook, Word, Excel, PowerPoint, ect. (Required proficiency)
• Strong written and verbal communications. (Required proficiency)
Demonstrates capability to conduct one’s self in a calm and professional demeanor when dealing with the public and/or with difficult situations. (Required proficiency)

What you will do

• Serve as primary point of contact for all requests to volunteer/collaborate across the organization including, telephone, voicemail, email, SharePoint, and written requests in a timely manner.
• Conduct new volunteer orientation sessions. Update orientation information and materials, as needed.
• Receives incoming volunteer applications and sets up interviews. Interviews applicants within the guidelines of the department and organization’s policies, procedures. Requests references and complete background checks on applicants that are appropriate for placement.
• Goes through first day instructions with volunteers (clocking, meal tickets, ect.) and escorts to assigned areas to meet with department liaison for the first day.
• Develop and maintain complete and accurate records related to the volunteer process. Including, but not limited to, volunteer policies, procedures, position descriptions, standards of conduct, required background checks.
• Provide ongoing support to new volunteers from post interview to 90 days after placement. Including, but not limited to, orientation reminders, kiosk welcome, and satisfaction emails.
Ensure that new volunteers are equipped with uniforms, ID badges, and required paperwork is sign by volunteers before first assignment.

Travel Requirements

10% As necessary for recruitment and volunteer events across the health system

Required for All Jobs

• Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
Performs other duties as assigned

Patient Facing Options

Position is Not Patient Facing

Remote Work Guidelines

• Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
• Stable access to electricity and a minimum of 25mb upload and internet speed.
• Dedicate full attention to the job duties and communication with others during working hours.
• Adhere to break and attendance schedules agreed upon with supervisor.
Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.

Remote Work Capability

Hybrid

Scope

No Supervisory Responsibility

No Budget Responsibility No Budget Responsibility

Physical Demands

• Balancing: Occasionally 1-3 Hours
• Carrying: Occasionally 1-3 Hours
• Climbing (Stairs): Rarely less than 1 hour
• Crouching: Rarely less than 1 hour
• Driving (Automatic): Rarely less than 1 hour
• Eye/Hand/Foot Coordination: Frequently 3-5 Hours
• Feeling: Occasionally 1-3 Hours
• Grasping (Fine Motor): Frequently 3-5 Hours
• Grasping (Gross Hand): Frequently 3-5 Hours
• Handling: Frequently 3-5 Hours
• Hearing: Frequently 3-5 Hours
• Kneeling: Rarely less than 1 hour
• Lifting: Occasionally 1-3 Hours up to 25 lbs
• Pulling: Occasionally 1-3 Hours up to 25 lbs
• Pushing: Occasionally 1-3 Hours up to 25 lbs
• Reaching (Forward): Occasionally 1-3 Hours up to 25 lbs
• Reaching (Overhead): Rarely less than 1 hour up to 25 lbs
• Repetitive Motions: Frequently 3-5 Hours
• Sitting: Frequently 3-5 Hours
• Standing: Occasionally 1-3 Hours
• Stooping: Rarely less than 1 hour
• Talking: Frequently 3-5 Hours
Walking: Frequently 3-5 Hours

Working Conditions

• Infectious Diseases: Rarely less than 1 hour
• Noise/Sounds: Rarely less than 1 hour
• Other Atmospheric Conditions: Rarely less than 1 hour

Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.

Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.