What are the responsibilities and job description for the Part Time Property Manager position at StorSuite?
Qualifications & Requirements:
- Valid Driver’s License
- Reliable Transportation
- Customer Service Experience
- Verbal/Written Communications
- Basic Computer Skills
- Be able to lift 50lbs
- Be able to walk the property
- Flexible Scheduling – any day from 9am to 6pm
Job Knowledge and Duties
- Perform daily functions of running the self-storage facility in accordance with company standards
- Understand the features and benefits of the facility and how to use each
- Complete daily walk thru including lock checks and cleaning units as needed
- Be prepared to work 15-25 hours/week at a sister location
- Make daily bank deposits and ensure accuracy of deposit information
- Maximize the rental potential of each unit
- Manage Budgets associated with the cost of operations & expenses
- Maintain a strong knowledge of lease requirements
- Prepare and execute the required lease agreement in accordance with policy
- Maintain a strong working knowledge of all product lines and service available
- Ensure the proper training of all personnel on-site
- Adhere and respond to internal audit procedures and findings
- Administer the requirements set forth in the Operations Manual
- Adhere to the guidelines set forth in the Human Resource Handbook and Policy Manual
- Maintain general curb appeal of the property-landscaping, facility cleanliness, and lighting
- Prepare the evaluations of employees and other-directed assessments
- Maintain a positive working relationship with all team members
- Monitor the activities of all contractors while on-site and report concerns to higher level Management
- Schedule personnel as required for office coverage ✓ Report and conduct appropriate investigations of all accidents, emergencies, injuries or safety violations
- Establish and maintain an outreach program in marketing and a referral system
- Perform other tasks as assigned for the successful operation of the company Professional Image
- Understand and comply with uniform guidelines set by company
- Keep office clean and organized, free of any clutter, pets and odors Repair and Maintenance
- Perform light repair and maintenance duties, including but not limited to: Cleaning out units Wiping down doors Pickup up trash Cleaning Hallways, office and bathrooms
- Perform preventive maintenance such as but not limited to: Change HVAC filters as required Grease door springs on roll-up doors Oil gate chain as needed
- Report via work order any areas outside manager expertise
- Oversee contractors and third-party vendors work Administrative & Legal
- Maintain accurate records for each customer including lease, addendums, correspondence ✓ Communicate with customers and potential customers in a manner that is professional and in a fashion that limits the legal liability of the company
- Keeps foreclosure documentation organized and accurate, following company foreclosure checklist and set guidelines
- Keep post auction paperwork labeled and filed for seven years
- Use computers as designated for business use only
- Be proficient at Sitelink, Store Logix or Digi Gate
- Prepare weekly and monthly reports accurately and submit in a timely fashion Collections
- Perform required communications in accordance with company policy
- Make collection calls and send reminder notices per company policy Sales
- Meet or exceed net rental goal each month
- Follow up on all internet, e-mail or call center leads, maintaining a 75% conversion ratio from lead to rental
- Achieve and maintain occupancy and revenue goals each month, maximizing revenue by limiting concessions, discounts and waived late fees
- Ensure phones are answered in a professional manner
- Show a storage unit to every walk-in customer
Job Type: Part-time
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Saturday
- Overtime
- Weekends as needed
Experience:
- Customer service: 3 years (Required)
License/Certification:
- Driver's License (Required)
Willingness to travel: 25% (Required)
Work Location: In person
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 20 per week
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekends as needed
Experience:
- Sales: 1 year (Required)
- Customer service: 3 years (Required)
Work Location: In person
Salary : $13 - $15