What are the responsibilities and job description for the Administrative Asst / Receptionist position at Stowers Machinery Corporation?
Job Description
Job Description
REQUIREMENTS :
Education : High school diploma, general education degree (GED), or equivalent experience.
Customer- Service / Communication Skills : Able to make a great first impression by being friendly, organized, and knowledgeable about the company. Must be able to listen to customers and management, and speak in a clear, friendly manner over the phone and face-to-face.
Computer Skills : Able to use multi-line phone systems, use Gmail to answer emails, and potentially learn industry specific software.
RESPONSIBILITIES :
- Greet customers and direct them to the appropriate person or department
- Answer incoming calls and direct them to the appropriate person or department. Turn on / off answering service / rolling phones, liaison with IT on phones and internet connectivity
- Handles internal and external mail appropriately
- Process cash, check, and credit card transactions and file, mail checks and alphabetize check stubs for filing, send checks to accounting in East Knoxville. Email credit card receipts to customers as directed (ex. Vulcan CC statement reconciliation)
- Process and reconcile Cat Commercial Card (Fast Iron) transactions, the daily credit card batch
- Prepare cash deposits and balance the Parts cash boxes, prepare a petty cash / check / credit card worksheet create receipts for cash transactions and send it to accounting in East Knoxville
- Stamp Parts Invoices to be coded and verify vendor numbers for accounts payable invoices. File parts tickets and replace files in the parts warehouse
- Collect and check off company fuel receipts on monthly Pilot Report and organize receipts by Card Number for filing
- Collect and organize IFTA forms and key info into spreadsheets for quarterly report
- Bill delivery charges to customers for the Parts Department and file Bill of Ladings
- Report facility maintenance issues to the Facility Manager, process Facility landscaping, and janitorial invoices
- Ensure current business license is properly displayed and manages flag ½ staff when needed
- Inventory office supplies and order as needed, including color copier toner and maintenance kits
- Mail out Vendor Status Letters annually, collect incoming return letters, enter info onto spreadsheet, and store in binders
- Miscellaneous duties as assigned
Stowers Machinery is fortunate to have served East Tennessee since 1960. East Tennessee is a great place to live, work and raise a family. Stowers is fortunate to represent Caterpillar, the world's leading manufacturer of equipment; a company always striving to meet the demands of changing markets. Stowers is fortunate to have loyal customers who have joined in a partnership that is mutually beneficial. And, Stowers is fortunate to have dedicated employees who love this business and are willing to work tirelessly to meet or exceed the customer's expectations.
