What are the responsibilities and job description for the Business Process Analyst position at Straive (formerly SPi Global)?
Responsible for contributing to the improvement of the business processes by standardizing and streamlining current state processes and implementing new work processes and other technologies through partnership with Operations units.
Job Specifications:
Job Specifications:
- Graduate of any 4 or 5-year course, preferably related to Business and/ or Engineering
- Must have 2-3 years work experience in a similar capacity, preferably in the BPO industry
- Must have background in Business Process Reengineering/Management, QMS, Quality Control and Six Sigma
- Must have at least 1-2 years of experience in supervisory role overseeing quality management and with ISO QMS background
- Must have excellent knowledge in performing root cause analysis (business and data analysis)
- Must have background in systems analysis and process auditing
- Must have time and project management skills
- Must have solid business and data analysis experience
- Must have excellent oral and written communication skills
- Must be proficient in MS Office applications (MS Excel, MS Word, MS Powerpoint
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