What are the responsibilities and job description for the Restaurant Server - Hope Hotel position at Strand Hospitality Services?
Join the Hope Hotel & Richard C. Holbrooke Conference Center, a Strand Hospitality managed hotel!
We offer many competitive benefits for our valued employees!
Full time Strand Hospitality associates have the option to enroll in Aetna medical, dental, and vision plans. They also have paid time off.
Everyone (including part time associates) can join a 401(k) Fidelity plan with a company match of up to 4% of the employee annual income. Associates also receive a life insurance policy, as well as discounts in hotels located worldwide, theme parks, Broadway shows, and much more!
Job Summary
The Restaurant Server assists guests with food and beverage orders, prepares checks, and serves food and beverages to guests. The server also assists with opening or closing duties for the restaurant/bar area depending on the assigned shift.
Duties and Responsibilities
The Restaurant Server's responsibilities include, but are not limited to:
- Presenting menus, answering questions, and making suggestions regarding food and service to patrons.
- Providing a positive dining experience for guests.
- Relaying orders to the cook and serving courses from the kitchen and service bar areas.
- Responsible for the cleanliness and sanitation of the entire work area.
- Maintain excellent communication with co-workers and guests and maintains a positive and professional work environment.
- May use online ordering software or point of sale system.
- Completes duties and confirms on shift checklist as assigned.
- All other required or requested job -related duties specified by supervisory personnel.
Requirements
- Must be able to lift and carry at least 25 lbs
- 6 months serving experience preferred
- Ability to use online ordering software or point of sale system and provide correct change for cash purchases
- Must have strong customer service skills and professional demeanor
- Knowledge of basic math calculations
Strand Core Values
All associates are expected to embody the values listed below with everyone they encounter and to support the company mission to develop Prosperous, Lasting Relationships.
RESPECTFUL
ADAPTIVE
SERVICE
ACCOUNTABLE
UNIFIED
DEDICATED
Restaurant Server Core Competencies
- Quality of Work
- Efficiency/Production
- Friendliness/Helpfulness
- Menu Knowledge
- Team Player
Work Environment
- Frequent standing and walking
- Frequent bending forward and trunk rotation while standing
- Frequent pushing, pulling and balancing as well as reaching both above and below shoulder
- Vision – must have the ability to adjust focus as well as use of close, peripheral and depth/distance vision
- Hands/Fingers – frequent typing and use of fine motor skills
- Frequent lifting, carrying, pushing and pulling up to 25 lbs.
- Occasional squatting, crawling and kneeling
It is the policy of Strand Hospitality Services not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
This is not an employment contract.
