What are the responsibilities and job description for the Client Relationship Manager position at Strategic Coach?
At Strategic Coach, we strive to free up highly successful, visionary entrepreneurs and their teams to thrive and grow in a world of rapid change and unpredictability. Strategic Coach® is the business coaching program for entrepreneurs who are passionate about what’s next for them, but are stuck on how to get there. We provide the framework and community for an easier and accelerated path forward.
For 35 years, we’ve challenged the status quo of entrepreneurial thinking, helping 20,000 entrepreneurs gain clarity, boost their confidence, and achieve accelerated results. We pride ourselves on offering world-class coaching to exceptional clients through our positive, proactive, and growth-focused environment cultivated by our amazing team !
We’re looking for a proactive, “batteries-included” Client Relationship Manager (Program Advisor) to support our clients in their progress in The Strategic Coach Program and encourage them to renew their enrollment for the next year. The Client Relationship Manager is effectively the client’s go-to person between workshops. With experience, the Client Relationship Manager becomes an expert in how to use our tools and concepts and how to apply them to our clients’ businesses. The role is both challenging and fulfilling, with a huge opportunity to make a real difference in our clients’ lives.
Who we’re looking for :
- You work independently and take charge of your own results.
- You maintain a high level of activity while managing multiple priorities.
- You’re confident and responsive, and you take initiative to make things happen.
- You have a strong entrepreneurial spirit—you embrace new opportunities and thrive in a constantly evolving and creative environment.
- You communicate clearly and persuasively with all types of people.
Other assets we’re looking for :
You’ll be responsible for :
1. Renewal Sales
2. Client Success
3. Attending Workshops
4. “Out-Back-In” Sales
Why Strategic Coach? We have :
You’ll also get :
And much, much more!
Testimonials about the PA role :
As Program Advisors, we get to work with such incredible and inspiring entrepreneurs. Playing even a small role in their success in the Program motivates me to show up at my best each and every day and allows me to take pride in the work that I do.”
Katelyn, Program Advisor since 2017
Our clients are doing some pretty incredible things in both their businesses and at home. However, they rarely stop to give themselves credit because they're always on to the next goal. I love helping entrepreneurs press the pause button every quarter to reflect back and acknowledge just how far they've come in terms of progress, wins, and experiences."
Kayanne, Program Advisor since 2015
I love to be in the driver's seat of my own results. I take great pleasure in knowing that I'm making a difference in people's lives. I never know what the day will bring or where a conversation will lead."
Maureen, Program Advisor since 1997
If you think this position is a right-fit for you, please send your résumé to hr@strategiccoach.com.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. We thank all applicants; however, only those candidates selected for an interview will be contacted.
Strategic Coach is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our values and corporate culture, Strategic Coach is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. If you have an accommodation need, please contact Human Resources in advance of your interview to make appropriate arrangements.
By applying, you agree that the statements made by you are true, complete, and correct to the best of your knowledge. Further, you understand that any falsification of statements, misrepresentations, and / or deliberate omission or concealment of information may be considered just cause for dismissal.
