What are the responsibilities and job description for the Client Success Manager - Strategic Coach position at Strategic Coach?
About the Job
The Client Success Manager - Strategic Coach will be responsible for managing a portfolio of clients, providing exceptional support and guidance to help them achieve their business goals.
Main Responsibilities:
- Renewal Sales: Increase renewals by effectively addressing clients' needs and offering solutions, and actively engaging clients, both in person and on the phone.
- Client Success: Learn all concepts and tools and become a resource for our clients, handle all client issues with professionalism, integrity, and grace.
- Workshop Attendance: Lead occasional presentations to clients on specific concepts or tools, requiring clear communication and effective public speaking skills.
Our Benefits:
- A hybrid work model, allowing you to balance your work and personal life.
- Six weeks of paid time off each year, ensuring you have ample time to recharge.
- Twenty-one flex hours, giving you the flexibility to manage your schedule.
- A flexible and competitive benefits plan, tailored to meet your individual needs.
