What are the responsibilities and job description for the Cloud Accounts Receivable Specialist position at Strategic Communications?
Shift: 1st, Full-time, Monday through Friday, estimated to average 40 to 45 hours per week
Does the opportunity to be part of a rapidly growing company in the IT services industry pique your interest? Are you highly organized with strong attention to detail and looking to expand your knowledge further?
We are looking for an Accounts Receivable Specialist to join our Cloud Accounts Receivable team. Under management guidance, this individual will assist with customer invoicing, collections (phone and email follow up), and work with sales or other teams to solve billing discrepancies. This position requires knowledge of or the ability to learn and apply sound A/R invoicing and collection principles and practices. Strategic offers the stability of an organization that has been in business for 30 years combined with an entrepreneurial spirit that is always looking at the latest and greatest technologies, striving to be best of breed for our industry.
We offer a comprehensive benefits package, ranked in the top 15% as compared to companies in our market of similar size, including individual health insurance (paid at 100%) and a monthly gas stipend for employees working onsite.
Does the opportunity to be part of a rapidly growing company in the IT services industry pique your interest? Are you highly organized with strong attention to detail and looking to expand your knowledge further?
We are looking for an Accounts Receivable Specialist to join our Cloud Accounts Receivable team. Under management guidance, this individual will assist with customer invoicing, collections (phone and email follow up), and work with sales or other teams to solve billing discrepancies. This position requires knowledge of or the ability to learn and apply sound A/R invoicing and collection principles and practices. Strategic offers the stability of an organization that has been in business for 30 years combined with an entrepreneurial spirit that is always looking at the latest and greatest technologies, striving to be best of breed for our industry.
We offer a comprehensive benefits package, ranked in the top 15% as compared to companies in our market of similar size, including individual health insurance (paid at 100%) and a monthly gas stipend for employees working onsite.
The company was ranked #4 for small business Healthiest Employers in the State of Kentucky for 2023, based on our holistic wellbeing programs.
Responsibilities include but are not limited to:
Customer Invoices
- Translating usage reports into monthly invoices
- Providing monthly invoices and usage reports to customers
- Managing customer communication
- Submitting invoices in IPP/WAWF/third party portals
- Tracking Award Spending
- Create procedure for collection of and data sharing with customer
- Creating Account Procedures
- Identifying process efficiencies
- Attending Internal & External Kick-off meetings as needed
- Researching and problem solving customer payment discrepancies
- Daily contact and communication with AP, Sales, Internal Management
Tigerpaw Management
- Flipping Quotes
- Reporting & Maintenance
- Service Orders(SO’s)
- Adding Mods
- Converting Service Orders (i.e. new rep to credit)
- True Up of Service Orders
Additional duties as outlined in ISO 9001:2015 procedures
Education and Experience:
- 2 years of A/R invoicing, Accounting or Business Administration experience required
- Prior work history in Information Technology, Telecom, Consumption Services (i.e. utilities) or Engineering/Construction industries strongly preferred
- Prior experience working with public sector (federal, state or local government) customers strongly preferred
- Intermediate knowledge of Excel, Word, Outlook
- CRM or ERP (service/relationship management software) experience strongly preferred
- QuickBooks experience is a plus
- Diploma required, Associate’s degree or higher preferred
- ISO 9001:2015 training within 90 days of hire
Key Competencies/Behaviors
- Positive attitude, warm and inviting personality
- Team oriented, works well with others
- Dependable and accountable
- Extremely high attention to detail
- Adaptability, flexibility and stress tolerance
- Ability to focus, successful at limiting distractions
- Experience with supporting multiple departments and managing numerous tasks concurrently
- Strong verbal and written communication skills
- Results oriented, a sense of purpose while working to meet deadlines
- Must be able to sit for extended periods of time
Physical Requirements:
Work is generally sedentary in nature, but may require standing and walking for up to 20% of the time. The work environment is generally favorable. Lighting and temperature are reasonable. Work is generally performed within an office environment, with standard office equipment available.
Require use of multiple computer monitors and software programs simultaneously, desk phone, mouse and keyboard.
Benefits: Medical Insurance, Dental Insurance, Life Insurance, Vision Insurance, Long-term and Short-term Disability Insurance, 401k Plan, Paid Vacation Days, Paid Sick Days, Paid Holidays
Other Benefits: Dog-friendly corporate office, wellness incentives, referral bonuses
Screening Requirements: Background Check, Drug Testing
Work is generally sedentary in nature, but may require standing and walking for up to 20% of the time. The work environment is generally favorable. Lighting and temperature are reasonable. Work is generally performed within an office environment, with standard office equipment available.
Require use of multiple computer monitors and software programs simultaneously, desk phone, mouse and keyboard.
Benefits: Medical Insurance, Dental Insurance, Life Insurance, Vision Insurance, Long-term and Short-term Disability Insurance, 401k Plan, Paid Vacation Days, Paid Sick Days, Paid Holidays
Other Benefits: Dog-friendly corporate office, wellness incentives, referral bonuses
Screening Requirements: Background Check, Drug Testing
