Operations Manager

An exciting opportunity awaits you at SDS-RX - We’re a healthcare logistic services company with over 100 locations nationwide. We provide dedicated, flexible delivery solutions to long term care, specialty, infusion, nuclear pharmacies, as well as pharmaceutical distributors, labs, and healthcare networks.

Our Mission is to enhance the quality of patient care, one delivery at a time. No matter the circumstance, you can count on us to deliver! Right patient, right place, right time.

We’re a young, dynamic, technologically progressive, and rapidly growing logistics company in the pharmaceutical delivery space in search of an Operations Manager to support our Chicago, IL area customer.

To learn more about our company, please visit our website at https://www.sds-rx.com/.

What You’ll be Paid:

$55,000-65,000 Per Year.

When You’ll be Working:

Monday – Friday 11 am – 7 pm.

Where You’ll be working:

13601 S Kenton Crestwood, IL 60445.

How will you make an impact?

• Scheduling drivers for routes.
• Managing multiple locations within your area.
• Interaction with customer and internal operation employees in the field.
• Coordinate deliveries, ensuring clients delivery times are met.
• Ensure compliance with all customer requirements.
• Facilitate an adequate pool of independent contractor drivers for deliveries.
• Prepare reports for clients and company management.
• Daily management of billing and driver settlement via eCourier software.
• Daily assigning of drivers via eCourier software.
• Weekly meetings with operations to review service levels and quickly implement corrective actions when necessary.
• Conduct business meetings with Independent Contractors (IC’s) when necessary.
• Recruitment of new vendors (IC’s).
• Covering open shifts as needed due to vacations or lack of staffing.
• May be required to work non-traditional hours (e.g. on-call or weekend work).
• May be called upon to deliver routes in emergency situations when the driver is not available.

Requirements For This Position Are:

• High School diploma
• 1 years of management and/or team building experience.
• Experience working in Logistics.
• Multi-Location Management experience.
• Ability to travel locally 25%.
• Ability to keep up with an on-call position with a high stat volume, and a high number of routes.
• On-call availability.
• Strong and assertive personality for a pharmacy role.
• Have a positive team-oriented attitude.
• Ability to fulfill tasks from beginning to end & identify where follow-up is required.
• Microsoft knowledge with an emphasis on Excel.
• Knowledge of Operating Systems.
• Strong multitasking skills.
• Strong communication skills - both verbal & written.
• Attention detail.
• Time management skills.
• Team player with the ability to work independently.
• Customer service experience.
• Consistent adherence to corporate and department policy & procedures.
• Ability to lift 0-50 lbs.

The “Nice to Have” Skills for This Position Are:

• Logistics Management experience.
• Supply chain & Logistics expertise.
• Excellent organizational skills.

What makes SDS-Rx different?

• Excellent salary compensation.
• Comprehensive benefits plan (including Health/Dental/Vision) - We don't want you to wait! Immediate insurance coverage is available.
• 401k match - Thinking about your future? So are we. That's why we will match up to 4% of your contributions.
• PTO package - Including major paid holidays.
• Employee Assistance Program - Life happens, and that's why we have EAP benefits available for you and your family!
• Employee Wellness Program - Staying healthy both mentally and physically is a top priority for us, and we want to help you reach those goals.

* Some benefits are only available for Full-Time employees *

SDS-Rx is committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, age, physical or mental disability, or veteran status, and encourage all applicants to apply.