What are the responsibilities and job description for the Help Desk Manager II - Senior Computer Analyst position at Strategic Operational Solutions?
Brief Overview of Position :
Strategic Operational Solutions (STOPSO) is seeking candidates for a Help Desk Manager II - Senior Computer Analyst role to support a United States Air Force (USAF) client where we are focused on delivering innovative operations and solutions through proven successful methods. The ideal applicant is versatile, with a broad background and demonstrated ability to produce quality work. You must be comfortable in a challenging, collaborative, multi-tasking, dynamic, high-tempo, deadline-intensive environment with a flexible work schedule supporting multiple customers.
Description of Duties :
- Provides leadership and management support for contractor personnel assigned in support of the Field Support task
- Provide supervision and training of assigned Field Support personnel to ensure a high level of proficiency and customer service
- Ensure existing Tactics, Techniques and Procedures (TTPs) are accurate and updated
Education, Experience, and Security Requirements :
