What are the responsibilities and job description for the Sr. Network Engineer position at Strategic Service Solutions, Inc.?
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Job Title: Sr. Network Engineer
Job Location: San Pedro/This is NOT a remote job
Job Category: System/Network
Job type: Full Time/On Call
Job type: No Remote Work
Strategic Service Solutions, Inc. specializes in Managed IT Services for some of the largest container terminals on the west coast. Our customers rely on us to manage their critical IT infrastructure so they can focus on their vital business processes. We forge relationships and reduce the burden of IT management.
We are seeking an IT Network Engineer to join us! You will work with a team to support network infrastructures and handle a variety of projects to maintain customer satisfaction
Requirements:
· Minimum 5 years recent work experience as a network engineer
· Willing to commute to the port
· Willing to learn and adapt to new technologies
· Must be able to lift up to 35 lbs and work in tight spaces
· Able to work efficiently and effectively with team members during heavy workloads
· Be detail-oriented, especially with documentation
· Valid California driver’s license
· Qualify for and obtain a Transportation Workers Identification Credential (TWIC) for security clearance (https://www.tsa.gov/disqualifying-offenses-factors)
Responsibilities:
· Responsible for maintaining the core network environment of our clients and providing on-call support on business-critical infrastructure
· Manage installed network infrastructure on a day-to-day basis including but not limited to the following vendors
· Cisco Routing and Switching
· Cisco Unified Communications Manager (CUCM)
· Cisco ASA Firewall
· Cisco Wireless LAN Controller
· Palo Alto Firewall
· Meraki
· Ekahau
· Manage daily tasks and projects involving configuring, installing, and troubleshooting, Firewalls, Routers, Switches, VoIP, Access Points and WLC.
· Evaluate and monitor network performance using network management tools and Wireshark
· Regularly coordinate maintenances for upgrading network equipment to the latest firmware releases
· Support and maintain Wireless environments
· Recommend solutions to mitigate risks related to network security vulnerabilities
· Develop and refine network documentation and procedures, including Visio diagrams
· Plan and contribute to current and future projects
· Communicate and troubleshoot with vendors and other IT personnel for problem resolution
· Collaborate effectively within a team environment as well as perform tasks independently
· Apply a logical approach in solving challenging problems€‹
· Troubleshoot network related issues pertaining to the physical layout of a network infrastructure (e.g. copper, fiber)
· Occasionally install and configure network and technology within project deadlines
Qualifications:
· AA or equivalent plus 3 years of progressive experience in network engineering support environment
· Recent 2 year of experience as a network engineer
· CCNA or equivalent
· Experience administering Cisco switches and routers
· Experience administering Cisco Wireless Controllers and Access Points
· Experience in Cisco ASA firewall policy administration
· Experience in Palo Alto Networks firewall policy administration
· Architectural experience with WAN/LAN topologies
· Experience with Cisco Unified Communication (VOIP) is a plus
· Experience with administering Meraki is a plus
· Experience with troubleshooting and analysis of Firewall/Network logs and packet captures
· Familiar with WAN circuits and protocols
· Working knowledge of TCP/IP and data protocols, understand the life of a packet
· Must be creative and have initiative as well as possess exceptional verbal, written, interpersonal, and presentation skills
· Strong positive can-do attitude
· Strong troubleshooting and critical thinking skills
· Ability to prioritize and multi-task
Deadline and detail oriented
Benefits:
· 100% Company sponsored Medical Plan (Employee only)
· Employee has option to purchase Dental/Vision Insurance
· Matching 401K
· PTO
Schedule:
· 8-hour shift
· Holidays
· Monday to Friday
· Night shift
· Overtime
· Weekends as needed
License/Certification:
Driver's License (Required)
All work vehicles are equipped with video camera and GPS
Ability to Commute
Salary : $75,000 - $90,000