Demo

Insurance Quality Assurance Specialist - Commercial Real Estate

Strategic Staffing Solutions
Charlotte, NC Full Time
POSTED ON 2/1/2025
AVAILABLE BEFORE 5/1/2025

Job Title : Insurance Quality Assurance Specialist - Commercial Real Estate

Contract : 12 Months

Location : Charlotte, NC On-Site Required

Job Description :

We are seeking a highly motivated and detail-oriented Insurance Quality Assurance Specialist with experience in commercial real estate and property / casualty insurance. The ideal candidate will have a strong background in quality assurance, the ability to manage multiple priorities, and a keen eye for detail to ensure accuracy and compliance in all insurance-related processes. This position will be pivotal in ensuring that insurance coverage for loans meets all required standards and internal policies while providing top-tier service to customers and stakeholders.

Key Responsibilities :

  • Initiate and respond to communication from customers, insurance agents, external vendors, and internal personnel regarding insurance coverage on loans.
  • Conduct quality assurance reviews and / or analytical document reviews to ensure compliance with insurance policies.
  • Review loan data integrity reports and verify that all procedures are following agency, internal controls, and company policies.
  • Utilize specific criteria to ensure quality assure and report metric results, providing feedback on a weekly / monthly basis to management and the team.
  • Identify and present recommendations for procedural improvements to management.
  • Support management with miscellaneous functions within the Insurance Team, including project coordination and ensuring smooth operations.
  • Manage and oversee the quality of insurance-related documentation, including Blanket Insurance and multi-layer insurance policies, Self-insured Retention programs.
  • Ensure proper understanding and application of insurance terminology and related loan documents.

Desired Qualifications :

  • 4 years of experience in insurance, with a focus on commercial real estate.
  • 3 years of commercial real estate experience, particularly in property and casualty insurance.
  • 2 years of quality assurance experience, with a proven ability to ensure accuracy and compliance in processes.
  • Strong attention to detail and excellent organizational, multi-tasking, and prioritizing skills.
  • Ability to thrive in a fast-paced, deadline-driven environment while delivering results.
  • Outstanding problem-solving abilities and a critical thinking approach to challenges.
  • Customer service experience and a professional demeanor in interactions with internal and external stakeholders.
  • In-depth knowledge of Blanket Insurance, multi-layer insurance policies, Self-insured Retention programs, and related terminologies.
  • Familiarity with insurance-related loan documentation.
  • Additional Skills :

  • Strong technical, analytical, and process expertise, with the ability to handle complex insurance policies and documentation.
  • Excellent communication skills, both written and verbal, interact with various stakeholders.
  • Proficiency in Microsoft Office Suite and insurance-related software.
  • Job ID : JOB-239955

    Publish Date : 27 Jan 2025

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