UX Researcher - Now Hiring

UX Researcher

Contract: 8 months
Location: St Louis, MO
Schedule: Hybrid (in office 3-5 times a month)


Job Description:

• Apply experience, knowledge of social science, design, and ecommerce best practices to identify both tactical and programmatic research needs.
• Define testable hypotheses that are relevant to the business and design approaches to address general user experience and product marketing questions.
• Develop research plans and recruitment criteria with stakeholder input.
• Collect research data using a broad range of methods (e.g. moderating interviews, usability, focus groups, contextual evaluations, diary studies; design and program surveys) directly, in collaboration with other research staff, or using vendors.
• Present findings and implications (from a single study or a combination of multiple studies and/or data sources) to stakeholder audience.
• Work closely with various stakeholders (e.g. design, content, development, and product) to produce high quality, innovative designs that leverage research insights.
• Work with design system teams to develop reusable and functional design components.
• Investigate and socialize new technology, processes, and/or research approaches.

Skills:

• 5 years UX research experience.
• Experience using a variety usability methods for both remote and in-person research, including: card sorting, heuristic evaluation (formal and informal), cognitive walkthroughs, participatory design/co-creation workshops
• Ability to manage a research project from end-to-end including eliciting stakeholder goals, study design, screener development and recruiting management, test moderation, data analysis and reporting.
• Strong written, verbal, and presentation skills.
• Ability to support multiple simultaneous projects and product teams.
• Experience conducting research in association with design systems preferred.

Non-negotiable skills:

• Varied research methodology experience
• Excellent presentation skills
• Ability to own research projects from end-to-end

Education:

• BA/BS in related field required
• Advanced degree in Cognitive Science, Statistics, Human- Psychology, Computer Science, Computer Interaction or related field preferred.