What are the responsibilities and job description for the Technical Support Engineer position at Strategic Systems?
Job Description
\Strategic Systems is seeking a highly skilled Desktop Support Technician II to join our team on a contract-to-hire basis. As a key member of our technical support team, you will be responsible for providing expert-level technical support to our clients, troubleshooting complex hardware and software issues, and maintaining desktop systems.
\Responsibilities
\The successful candidate will be responsible for:
\- \
- Providing technical support and assistance to users \
- Troubleshooting hardware and software issues \
- Maintaining desktop systems \
- Collaborating with cross-functional teams to resolve technical issues \
- Staying up-to-date with the latest technology trends and advancements \
- \
Requirements
\To be considered for this role, candidates must have at least 2 years of experience in desktop support, a strong understanding of Windows operating systems, and proficiency in troubleshooting hardware and software issues. Strong communication and teamwork skills are also essential.
